Making the decision to receive home care can be a big one. Here, we chat to long-time client Sue, who tells us about her experience with Home Instead in Ascot.
Sue shares her journey of embracing home care services at Ascot and highlights the positive impact it has had on her life.
Sue is vibrant and lively as we sit together on the sofa. She found herself in a difficult position when her husband died – her family wanted her to move closer to them, while Sue was determined to maintain her independence. So, they opted for an alternative solution: home care services.
Sue remembers the conversation she had with her family. “They said ‘well, as long as you have a carer, and we know someone’s coming in every day, and we know you’re alright’”. She’s pleased that they recognised her need for independence, while also being able to give them reassurance that she will be looked after – she laughs as she tells us “I’m all over the place. I’m a live wire!”
When Sue first embarked on her home care journey in Ascot, she was pleasantly surprised by the level of support she received, for both her practical and emotional needs.
Having supportive and understanding caregivers has been instrumental in Sue’s positive experience with Home Instead. Their willingness to accommodate her needs and assist her in various activities has helped her to feel more confident in her daily life, and having the same care professionals visiting has provided a sense of continuity and built trust.
One of the best aspects of Sue’s home care journey for her is the freedom it has provided her. With the assistance of her dedicated care professionals, Sue can continue doing the things she loves.
Sue told us that the crunch came when she decided to give up driving, meaning they had to make changes in her support system. Home Instead stepped in seamlessly, ensuring she had transportation for shopping, hospital appointments, and other essential tasks.
Sue firmly believes that receiving home care does not diminish one’s independence; on the contrary, it enhances it. She expresses her love and appreciation for the support she receives.
Sue acknowledges the concerns and apprehensions some people may have about receiving home care. When asked what advice she could offer others who might be considering it, she announces “they can come and see me!”
As we finish our interview, she once again extends a heartfelt invitation to anyone looking for information or reassurance, emphasizing that she would be happy to share her experiences.
We’re very grateful to Sue for granting us the time for this chat, and we’re overjoyed with the positivity that she feels for the home care she receives in Ascot. Her story shows the importance of finding a reliable and compassionate support system.
Want the best for your loved one in Ascot? Dial 01276 903 106
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