Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home Help & Housekeeping in Basingstoke
Relationship-led and supportive Home Help & Housekeeping in Basingstoke from compassionate and experienced home care professionals.
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Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
The Basingstoke Home Help & Housekeeping team, here to help every step of the way
Our experienced team has been providing home help services to the people of Basingstoke and the surrounding areas of north Hampshire since 2015. Elderly home help can be an ideal way to introduce a loved one to the idea of care support at home. A little housekeeping a few times a week, helping to prepare a meal or helping with the laundry, can set a client up on a care journey which provides the ongoing relationship-based care needed to keep them happy and independent at home. Why home help? Many people might see this as a cleaner’s role, but when we assist with housework it will be from the perspective of a trained and experienced care professional whose objective is to keep an eye on her elderly client’s overall wellbeing.
Award-winning service you can rely on
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Get in touch Why Home Help & Housekeeping may be right for you
Managing the home can become unrealistically arduous for the elderly. A trained carer can help ensure the home remains the safe and comfortable place that it should be: keeping it clean, removing trip hazards, doing the more physically demanding tasks or helping to prepare a meal. When our carefully selected and trained carers provide home help it is with a cheery smile and a good dose of companionship, but they will also be looking out for signs of any health concerns and monitoring the client’s demeanour, recording their observations and quickly referring any concerns back to the office for further action. Many clients combine home help with other activities, like medication prompts, personal care or outings.
What we do to care for your loved ones
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of a unique mix of services to meet your needs.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.Mobility support
Helping your loved one move around their home safely, including transfers and positioning.Health appointment management
We support you to attend those important health appointments.Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
We are overwhelmed with the sheer professionalism and humanity that your agency provide. You have proved to be very flexible and treat my mother with such respect and dignity. It gives us, finally, peace of mind for the times when we cannot be with mum. For that, we cannot thank you enough.
Jane, client's daughter
Each of the three regular caregivers treats my mother with the utmost kindness and respect, and she looks forward to their visits. Each of the ladies provides a different kind of experience from short outdoor walks to board games to exercise and massage. The visits have enabled her to continue to live independently in her home. I have nothing but appreciation for the work that the caregivers and other staff do, and I would recommend Home Instead (Basingstoke) to anyone in similar circumstances.
Shirley, client's daughter
I have found Home Instead (Basingstoke) to be excellent in all respects. The carers are empathetic to my wife’s needs, very caring, knowledgeable, conscientious and very affable. The management act very professionally and beyond what I would have expected, referring my wife to the local surgery when necessary.
Edward, client's husband
Amazed how these carers continue to be consistently ‘on time’ with visits. They always arrive with a smile and more often than not a ‘chirpy’ remark to brighten my day. I have been using this care provider for two years and three months and would not have stayed for so long if I was not very satisfied with the quality of care they provide, not just to my wife, who lights up when they come, but also to myself.
David, client's husband
Home Instead Basingstoke are very friendly, professional and conscientious. They have provided wonderful home visits and care for my mother, who is in her nineties. She greatly enjoys their visits and they are very caring and friendly. The care staff are very good and the management team run the organisation very well in my experience, and they have all been flexible, understanding and very dependable. They have maintained their high standards consistently despite the huge challenges that Covid has added to their workload. We are very grateful for the service they provide.
Guy, client's son
Both my parents have been supported by Home Instead for many years and the service is, in all the family’s view, excellent. All the carers have been very professional, friendly, attentive, always going the extra mile, treat their clients with the utmost dignity and all in all provide a top class care service. The management team is also top class, very professional, always quick to respond, always providing solutions to problems, have always provided top class carers, and often come themselves to keep in touch with clients.
David, client's son
This highly professional team have looked after my mother for a couple of years. The team all demonstrate a passion for care and going the extra mile. Some of the carers became close friends to Mum. They not only provided first class care but demonstrated considerable empathy and patience. They would encourage Mum to talk of her time in the Women’s Royal Navy Service, of the family growing up and of all her memorable experiences. The visits became a social highlight for her as well as for providing essential care.
Richard, client's son
Home Instead was recommended to me when it was obvious that my mum needed extra help at home. My mum was very against having someone from outside helping her but when Home Instead came along for the initial meeting my mum warmed to them straight away. They started caring for Mum and were excellent, they turned up on time, did extras like making Mum a sandwich at lunchtime and really took the strain off my husband and me.
Sandra, client's daughter
The carers are highly professional, conscientious, empathetic and very caring. They provide first-class care to my 91-year-old mother which allows her to live independently in her own home. There has always been a continuity of the same carers over the past year, which has been good for Mum. I highly recommend this professional caring company.
Ann, client's daughter
Home Instead carers are doing a very good job of looking after two elderly people, both suffering with dementia. Without the carers’ daily visits, these two elderly people simply could not continue to live at home, as they cannot prepare food, hot drinks, or be trusted to take their medication. Also these two elderly people need help keeping themselves washed and dressed in clean clothes, and their home clean and tidy. The home care that Home Instead provides really does make the difference between living in the family home and going into a nursing home.
Paul, nephew of clients
Home Instead provide daily visits to care for my mother in law, who has Alzheimer’s and other mental health issues.
Setting up care was easy, with a thorough and understanding review of what we needed. We felt very listened to.
Carers are reliable, friendly and flexible, with the client at the centre of everything. They are knowledgeable and skilled.
I feel that my mother in law is being cared for by kind, professional people and she, and I, are very happy.
Setting up care was easy, with a thorough and understanding review of what we needed. We felt very listened to.
Carers are reliable, friendly and flexible, with the client at the centre of everything. They are knowledgeable and skilled.
I feel that my mother in law is being cared for by kind, professional people and she, and I, are very happy.
Jo, client's daughter in law
We really appreciate the service offered by Home Instead in supporting my mother in her
own home; my mother likes all the care personnel that visit and she looks forward to
their visits. We were delighted that Home Instead took the trouble to find out what my
mother likes to do and her interests, and care personnel are a good ‘match.
Client's daughter
I am enjoying the friendly professional and helpful company of my two live in carers
who interchange fortnightly.
Barbara - live-in client
I have been involved with Home Instead Basingstoke, initially through Let’s Move, for four years and have met many of the staff and found them very pleasant and helpful.
Bob on behalf of his partner, Beryl
Very pleased with the care . Every effort is made to provide good continuity of care with
any new carers introduced to our father with an existing carer that dad is familiar with.
The carers arrive on time, are kind, friendly, respectful and provide dad every support
to allow him to stay in his own home. Thank you
Client's son, Neil
We started using Home Instead care team in June last year and I couldn’t have asked
for anything more from them. Right from the initial interview when they came to
meet us we were impressed with them. They seem to have found those ‘Goldilocks’
qualities of having excellent skills, knowledge and efficiency appropriate to the job,
while being kindness itself, not only to my husband who needs the care but also in
offering much needed support to me. I could not ask for more.
Anne, wife of a client
My family did a lot of research before selecting Home Instead. I am very pleased with
their choice of care company.
Kevin, Home Instead Basingstoke client
Tailored Home Help & Housekeeping in Basingstoke
John had a history of falls and his family felt he needed care at home, but John was strongly resistant. When they approached us, we learnt that he still did all his own housework, shopping and cooking, but was clearly finding it increasingly difficult. John’s daughter persuaded him to have us in twice a week to do cleaning, washing and ironing “as a trial”. With some negotiation we were able to make John’s house very much tidier; now able to move around more easily, John was no longer at risk of slips and trips. As a more relaxed John came to appreciate his carer’s company, the subject of food came up and it was agreed that the carer would take John shopping in Tadley each week, and help him to prepare his lunches.
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Get in touch Trusted Home Help & Housekeeping from experienced home care professionals in Basingstoke
John’s story continued …
John’s daughter no longer felt she was permanently “on call” in case John had a fall, and went on holiday for the first time in years. Whilst on holiday she continued to monitor the visit reports via our app, but said she was “at last able to sleep well at night again, even when miles away”. Reminiscing about growing up in Overton and life with his young family in Hook, John asked his carers to take him to see some of his old haunts. This has developed into weekly outings to explore various unusual places to visit in north Hampshire. John has recently asked for his carers to assist him with a shower twice a week, further reducing his risk of falls and enabling him to remain safer at home for longer.
Additional support and activities in Basingstoke
Managing your home to the standards you are used to can become increasingly challenging as mobility, dexterity, stamina and strength are impacted by the ageing process. Home Instead Basingstoke is here to assist with in-home care which feels more like simply having a friend come to do those difficult chores. Along the way we can make homes safer and more comfortable, take a burden off families, and help with nutrition. Assistance with household chores can demonstrate to a loved one that care at home by Home Instead Basingstoke can be a very welcome route to remaining happy and independent at home.
FAQs
- What specific housekeeping duties can you help with?
We can help with the everyday things that make a house feel like home. This includes simple cleaning like vacuuming and dusting, doing the laundry, changing the sheets on the bed, and even putting out the rubbish. We want to make sure your living space is secure, clean, and most importantly, comfortable.
- Can you help me with my errands and grocery shopping?
Yes, of course. We can either go to the shops with you so you can pick out your own items, or we can go for you. We can also help you with other tasks like picking up your medication or dropping off mail at the post office, so your “life admin” is always taken care of.
- Do you help with planning meals and cooking?
Yes, we do. We can help you plan your meals so you get a good, nutritional diet that you will enjoy. We can help keep you safe by checking the fridge for expired food and ensuring your meals are fresh and healthy. We won’t take over your kitchen – we’ll do as much as you want us to, whether that’s to prepare your meal for you, help you try something new or just peel the potatoes.
- How can you keep people from falling in their home?
A clean and tidy house is a safe house. As part of our Home Help service, we look out for anything that could cause you to trip or fall, like loose rugs or congested walkways, and help you reduce the risk of accidents in your home.
- Can I choose when my carer arrives to help me at home?
Yes. We want to help you maintain your routines, so you decide what regular days and times you would like us to visit. We can come over in the morning to help get the house ready for your day, at lunch time to help with your meal, or in the afternoon if that works best for you.
- Which towns and postcodes do the Basingstoke team service?
Our office provides care for people at home in the following areas:
Basingstoke, Tadley, Popley, Brighton Hill, South Ham, Chineham, Hatch Warren, Winklebury, Burghfield Common, Hartley Wintney, Spencers Wood, Kempshott, Bramley, Odiham, Kempshott Park, Oakridge, Mortimer, Buckskin, Kings Furlong, Old Basing, Kingsclere, Lychpit, Woolton Hill, Black Dam, Sherfield Park, Baughurst, Pamber Heath, Steventon, Worting, Sherfield on Loddon, Aldermaston Wharf, North Warnborough, Nutley, Sherborne St John, Overton, Silchester, Swallowfield, Aldermaston, Burghclere, Riseley, Long Sutton, North Waltham, Hackwood, Headley, South Warnborough, Quidhampton, Eversley Centre, Upton Grey, Rotherwick, Eversley Cross, Ecchinswell, Crookham, Cliddesden, Ramsdell, Farley Hill, Farley Hill, Preston Candover, Eversley, Newnham, Houndmills, Mapledurwell, Dummer, Winchfield, Brimpton, Dunley, Ashford Hill, Hartfordbridge, Church End, Hound Green, Dogmersfield, Greywell, Beech Hill, Ufton Nervet, Axford, Hazeley, Newtown, Heckfield, Pamber End, Pamber Green, Laverstoke, Old Warren, Winchfield Hurst, Monk Sherborne, Wildmoor, Hook, Up Nately, Freefolk, Hurstbourne Priors, West Heath, Mortimer West End, Nately Scures, Wootton St Lawrence, Brimpton Common, Pound Green, Grazeley, Sulhamstead, Stratfield Saye, Padworth, Turgis Green, Ashmansworth, Mattingley, Hillside, Sydmonton, West End Green, Ryeish Green, Grazeley Green, Hollington Cross, Bramshill, Oakley, Southrope, Wolverton Common, Dipley, Hannington, Cole Henley, Fair Cross, Deane, Winslade, North Sydmonton, Ellisfield, Lyde Green, Blounce, Newtown Common, Whitway, Tunworth, Well, Crux Easton, Hazeley Bottom, Litchfield, Three Ashes, Browninghill Green, Heath End, Ashe, Tufton, Sheffield Bottom, Cufaude, Ufton Green, Axmansford, Ibworth, Greenham, Latchmere Green, Woodcott, Bagmore, Wheat Hold, Herriard, Broadmere, North Oakley, Whitehall, Weston Patrick, Little London, Hyde End, Sulhamstead Abbots, Ashe Warren, Whitchurch, Upper Wootton, Farleigh Wallop, Weston Corbett, Foxhall, Andwell, Polhampton, Mill Springs, Riverdene, Three Mile Cross, Old Burghclere, Bishops Green, Stratfield Mortimer, Pilcot, Phoenix Green, Wolverton Townsend, Charter Alley, Highclere, East Oakley, Stoney Heath, Bramley Green, Smiths Green, Plantation Hill, Crookham Park, Ellisfield Green, Monksford, Wells-In-The-Field, Fair Oak Green, Mereoak Park, Hartley Wespall, Spanish Green, Gobley Hole, Bidden, Rye Common, Little Hoddington, Buttnidge, St Stephen's Green, Swaineshill, Brock's Green, Stanford End
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
RG22 6, RG21 5, RG28 7, RG23 7, RG21 6, RG21 8, RG22 5, RG19 6, RG20 5, RG26 3, RG20 9, RG7 8, RG26 4, RG24 9, RG21 7, RG22 4, RG21 4, RG7 4, RG24 7, RG19 8, RG7 1, RG29 1, RG27 9, RG7 2, RG24 8, RG25 3, RG25 2, RG20 4, RG21 3, RG23 8, RG7 3, RG27 8, RG26 5, RG27 0
Search here if you cannot see your town or postcode - Is Home Instead Basingstoke a locally owned home care organisation?
Home Instead Basingstoke is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Search here if you cannot see your town or postcode - When should I or my loved one consider using home help care?
If daily household tasks are starting to take longer or becoming more difficult you may want to consider getting assistance. Our Care Professionals can work alongside you or work on the tasks alone, ensuring your home stays clean and tidy.
- What happens if my need for home help changes?
Home Instead understand that any care you need can change over time. We will work closely with you to ensure we provide you with as much or as little care and support as you require.
- Is there any housework you are unable to do?
Our home help care covers light household tasks which can be carried out during a visit. This would not cover deep cleaning of a client’s home.
Reach out and talk to the Basingstoke team today
Enable your loved ones to continue to live their life with the support of the Basingstoke team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Home Help & Housekeeping service, please call us on 01256 840660, or fill out the form below.
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