Relationship-led and supportive home care in Downend from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
We provide personalised home care in Downend and the surrounding Bristol area, where supporting our clients to live independently at home is truly special to us. Our outstanding CQC rating and position as the 3rd highest-rated provider across England reflects our dedication to exceptional care, delivered by local Care Professionals who understand our community. From gentle strolls through the park to enjoying tea and homemade treats at The Bean Tree Cafe, we love helping our clients stay connected to the places they treasure. Whether it’s companionship, personal care, or round-the-clock support, we tailor everything to each client’s preferences, creating flexible Care Plans that evolve alongside their needs.
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Our experienced Care Professionals in Downend provide personalised home care that puts relationships first, with our local office team always ready to help. We take the time to understand each client’s needs, ensuring our care goes beyond tasks to create meaningful connections with both clients and their families. From adjusting schedules to offering guidance, we’re here whenever you need us – whether that’s a quick phone call or an in-person visit. We’ve made our pricing straightforward and transparent, giving you complete control while delivering exceptional value and peace of mind.
The difference in quality care has far-reaching benefits, as noted by our clients and their loved ones at homecare.co.uk. Robert, one client’s son living overseas, praises our excellent service to his father, saying, “Home Instead were recommended to me by a friend and I couldn’t be happier with the excellent service they provided my dad.” Likewise, Marcus, a client’s son, speaks highly of our team, stating, “Home Instead (Bristol North) provided my mother with excellent care throughout the care period. The care persons were very kind, understanding and supportive. We were very impressed with your company and the people who work for you.”
Let's have a chat to
see how we can help
Our local Downend team brings together deep care experience with personal understanding of supporting family members. Our Registered Care Manager, Anne-Marie, has hands-on experience as she began as a Care Professional with us over six years ago. Head of Operations Rachel James brings exceptional training and expertise to ensure high standards, alongside personal experience of caring for her own family. Owner Andrew Wood, whose father is 95 and whose mother lives with dementia, has worked in care since 2011 across various settings. We invest heavily in our Care Professionals through specialised training in dementia, Parkinson’s and medication support, equipping them with skills to provide the same high standard of care we’d want for our own loved ones.
We are active members of the Downend community, running popular monthly film clubs across the area that bring together older people for entertainment and companionship. Our Welcome Wednesday tea afternoons provide a relaxed setting for clients to socialise, while our partnership with Training2Care brings the Virtual Dementia Tour Bus to the local community, offering vital insights into living with dementia. Through our close work with Bristol Dementia Action Alliance, we support regular memory cafes and awareness events, including the upcoming ‘Let’s Talk Dementia’ event.