In Burton on Trent, Home Instead has carved out a special place in the hearts of the community. We stand apart as a care provider because of our deep commitment to delivering personalised, high-quality care that helps residents maintain their independence and continue living well in their own homes.
Each client we care for has their own story, preferences, and needs. Our approach begins with listening – truly understanding what each client requires and the desired outcomes from them and their loved ones. From the initial Care Consultation, we tailor our Care Plans to match individual needs, ensuring that our clients receive the care that’s right for them from a Care Professional that is matched to their interests and hobbies.
We believe in investing in our care professionals. Regular training updates their skills and knowledge, ensuring they’re well-equipped to provide the best care. This ongoing support underlines our commitment to both our staff and clients, ensuring excellence in every aspect of our service.
Our team size is intentionally kept small. This means our clients see familiar faces, fostering a sense of trust and comfort. We value consistency – our clients know who will arrive at their door and when ensuring there are no surprises. This reliability is one of the many reasons why we’re so highly recommended in the local community.
At Home Instead Burton on Trent, we’re not just about care within the home; we’re about engaging with the community. We offer a variety of local activities that our clients thoroughly enjoy:
Our reputation in Burton on Trent speaks volumes. Most of our new clients come through personal recommendations and positive reviews. They appreciate our flexible, client-centred approach and the familiarity and consistency we provide. This trust has been built over years of dedicated service and genuine care for our community.
“I don’t know what we would have done without the fantastic, skilled and caring team at Home Instead Burton. They have been so flexible and supportive during a very difficult time when both my parent’s care needs have escalated…I can’t thank or recommend them highly enough. “ – Sharron, daughter of a client (from homecare.co.uk)