Relationship-led and supportive Companionship Care in Bury St Edmunds from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Friendship and companionship can brighten even the quietest day, which is why our Care Professionals bring warmth, understanding and genuine connection to every companionship visit. Across Bury St Edmunds, Diss and Stowmarket and surrounding villages in West Suffolk, our 9.9/10 rating on homecare.co.uk reflects how these meaningful relationships enhance well-being and independence. Our carefully chosen local Care Professionals come from varied backgrounds, bringing rich life experiences and natural empathy to their roles. Without uniforms, our visits feel more like time with a trusted friend, whether sharing stories over tea at the Pilgrims Kitchen or enjoying an afternoon exploring the grounds at the Abbey Gardens.
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We believe the best care happens when there’s time to build a strong relationship, which is why every visit lasts at least an hour – never rushed, always meaningful. Our Care Professionals share activities that spark joy – from baking favourite recipes to tending the garden or perhaps joining one of the local community groups we know so well. By thoughtfully matching personalities and interests, genuine friendships blossom naturally. The familiar faces visiting each week create a comfortable routine that becomes the highlight of our client’s weeks.
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
The benefits of our companionship come through in recent homecare.co.uk testimonials. As one client’s wife shared: “Our carer has been excellent, always cheerful and interested in what my wife has been doing and what is likely in the coming week. My wife looks forward to her coming on Friday afternoons.” Another family member noted how their mother’s regular carer “feels like a friend”, even accompanying her to medical appointments when family couldn’t be there.
Let's have a chat to
see how we can help
Led by owner Brian McFarlane, we invest deeply in our Care Professionals, celebrating their work anniversaries and supporting their growth through comprehensive training. Many have been with us for years, giving clients the continuity that builds trust and understanding. Beyond companionship, our team is trained to notice subtle changes that might need attention – from changes in mobility to shifts in mood or appetite – sharing these insights sensitively with families so everyone can stay informed and feel reassured. This attention to detail, backed by our responsive office team in Bury St Edmunds, means we can adapt our companionship care as needs evolve.
We support several dementia cafés across West Suffolk, including the monthly meet-up at Davers Court care home in Bury St Edmunds, where family carers can get practical advice while their loved ones spend time at the day centre. Our team has helped The Honeypot Café in Great Barton secure vital funding, and we’re regular faces at the Friends Cafés in Hopton and Norton. Throughout the year, we also run talks about dementia and scam awareness at local social groups, sharing practical knowledge that helps keep our community safe.
Our office provides care for people at home in the following areas:
Bury St Edmunds, Stowmarket, Moreton Hall, Combs Ford, Harleston, Needham Market, Eye, Elmswell, Howard Estate, Thurston, Claydon, Priors Estate, Mildenhall Road Estate, Middle Green, Stowupland, Ixworth, Debenham, Westley Estate, Woolpit, Great Blakenham, Norton, Cockfield, Bacton, Langham, Haughley, Gislingham, Fornham St Martin, Mendlesham, Kenton, Horringer, Barningham, Old Newton, Rattlesden, Risby, Ingham, Bardwell, Onehouse, Sicklesmere, Higham, Witnesham, Beyton, Great Finborough, Barton Mills, Badwell Ash, Fornham All Saints, Thorndon, Worlingworth, Pakenham, Yaxley, Combs, Coddenham, Otley, Culford, Finningham, Mellis, Westerfield, Drinkstone Green, Felsham, Blackthorpe, Earl Soham, Occold, Upthorpe, Wetherden, Tostock, Ashbocking, Stonham Aspal, Great Barton, Hessett, Chevington, Little Stonham, Icklingham, Barking, Tuddenham, Battisford Tye, Tuddenham St Martin, Charsfield, Coney Weston, Westley, Troston, Hargrave, Lackford, Brandeston, Framsden, Creeting St Mary, Herringswell, Lower Green, Wickham Skeith, Mickfield, Stowlangtoft, Mendlesham Green, Wetheringsett, Pettaugh, Great Ashfield, Great Livermere, Stanton, Haughley Green, Stoke Ash, Creeting St Peter, Kettleburgh, Forward Green, Wyverstone, Playford, Tan Office Green, Woolpit Heath, Hemingstone, Hollybush Corner, Battisford, Hengrave, West Stow, Grimstone End, Saxham Street, Rougham, Bradfield Combust, Sapiston, Wyverstone Street, Cretingham, Thornham Magna, Ampton, Swilland, Long Thurlow, Brome, Flempton, Great Saxham, Crowfield, Helmingham, Winston Green, Henley, Cross Green, Nowton, Borley Green, Redlingfield, Gosbeck, Drinkstone, Gedding, Hawstead Green, Cavenham, Upper Green, Norton Little Green, Westhorpe, Tannington, Hunston, Monewden, Windsor Green, Thorpe Morieux, Bradfield St George, Brockford Street, Bedingfield, Honington, Little Saxham, Ward Green, Thornham Parva, High Green, Middlewood Green, Winston, Kittle's Corner, Woolpit Green, Rushbrooke, Coddenham Green, Mill Green, Ixworth Thorpe, Gipping, Aspall, Haughley New Street, Badley, Timworth, Barham, Hawstead, High Street Green, Earl Stonham, Nether Street, Monk Soham, Bush Green, Pinford End, Brockford Green, Denham, Letheringham, Southolt, Gibraltar, Braiseworth, Rishangles, Stanway Green, Hoo, Almshouse Green, Baylham, Barrow, Baylham, Cotton, Ringshall, West Street, Pitcher's Green, High Rougham, Bradfield St Clare, Thwaite, Little Finborough, Smithwood Green, Broad Green, Little London, Culpho, Wetherden Upper Town, Darmsden, Buxhall, Barking Tye, Shelland, Stanton Chare, Bedfield, Little Whelnetham, Walsham le Willows, Great Whelnetham, Ashfield cum Thorpe, Fornham St Genevieve, Burthorpe, Low Green, Cockfield Great Green, Poystreet Green, Stanton Street, Rougham Green, Birds End, Hargrave Green, Culford Heath, Stockhold Green, Thurston Planche
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
IP32 6, IP33 3, IP14 4, IP6 0, IP23 8, IP14 1, IP31 3, IP33 1, IP33 2, IP14 2, IP23 7, IP6 8, IP32 7, IP30 0, IP13 7, IP30 9, IP28 6, IP14 6, IP31 2, IP31 1, IP14 3, IP14 5, IP29 5, IP6 9, IP21 4, IP22 2, IP22 4, IP22 5, IP22 1
Home Instead Bury St Edmunds is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Companionship care focuses on a clients social needs and daily tasks at home whereas personal care is support with daily living such as bathing or dressing.
Primarily our Care Professionals are there to listen and interact with our clients, providing them with a trusted, friendly face that can ease the feelings of isolation and loneliness you or your loved one may feel.
Older adults living alone won’t always need companionship care, it is often most beneficial for individuals who require more social interaction or feel isolated from friends and family.
When you or your loved one need different care and support such as personal care, we will meet with you to ensure you get the support that you need from your Care Professional.
Enable your loved ones to continue to live their life with the support of the Bury St Edmunds team. If you would like more information about our high quality Companionship Care service, please call us on 01284 658100, or fill out the form below.