Relationship-led and supportive Live-in Care in Bury St Edmunds from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
When staying at home means everything, our live-in care offers a genuine alternative to residential care, where a dedicated Care Professional lives with you or your loved one. From our Bury St Edmunds office serving Diss and Stowmarket and towns across West Suffolk, we’re supporting more families who want their relatives to continue living independently at home, surrounded by precious memories and cherished routines. We find this personalised approach often proves more cost-effective than residential care, particularly for couples needing support. Our 9.9/10 rating on homecare.co.uk reflects how we help people live life to the fullest in familiar surroundings with live-in support.
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Our live-in care adapts seamlessly to each person’s daily habits and preferences, whether that’s help with morning and evening routines, medication support, or more complex needs like dementia or Parkinson’s care. Every Care Professional becomes a trusted companion, sharing meals, conversations, and everyday moments while always respecting privacy and independence. We take time to understand not just care needs, but each person’s interests and life stories, creating a Care Plan that enhances well-being and maintains meaningful connections.
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
The impact of consistent, personalised care shines through in recent homecare.co.uk feedback. As one family member shared: “The level of care has been exceptional, giving us peace of mind as we live at a distance. The manager keeps in touch, giving up-to-date information and making suggestions to make Dad’s life easier.” These words reflect our commitment to supporting both our clients and their families with clear communication and responsive care.
Let's have a chat to
see how we can help
Under our Director Brian McFarlane’s leadership, our locally managed live-in care service ensures seamless support through our experienced office team. We carefully select and train our Care Professionals beyond industry standards, including specialist City & Guilds assured dementia training and comprehensive medication management. Their expertise in supporting complex health needs comes with the reassurance of our local team’s constant backup, meaning help is always close at hand.
We work closely with local health teams across West Suffolk, and our local Care Professionals often take clients to places like Davers Court’s dementia café each month. The Honeypot Café in Gt Barton is a welcoming place where many of our clients enjoy meeting others, while our links with the Parkinson’s Group and local healthcare providers mean we can bring in extra support whenever it’s needed. Our What’s On Where guide helps our Care Professionals find local activities that match each client’s interests.
Our office provides care for people at home in the following areas:
Bury St Edmunds, Stowmarket, Moreton Hall, Combs Ford, Harleston, Needham Market, Eye, Elmswell, Howard Estate, Thurston, Claydon, Priors Estate, Mildenhall Road Estate, Middle Green, Stowupland, Ixworth, Debenham, Westley Estate, Woolpit, Great Blakenham, Norton, Cockfield, Bacton, Langham, Haughley, Gislingham, Fornham St Martin, Mendlesham, Kenton, Horringer, Barningham, Old Newton, Rattlesden, Risby, Ingham, Bardwell, Onehouse, Sicklesmere, Higham, Witnesham, Beyton, Great Finborough, Barton Mills, Badwell Ash, Fornham All Saints, Thorndon, Worlingworth, Pakenham, Yaxley, Combs, Coddenham, Otley, Culford, Finningham, Mellis, Westerfield, Drinkstone Green, Felsham, Blackthorpe, Earl Soham, Occold, Upthorpe, Wetherden, Tostock, Ashbocking, Stonham Aspal, Great Barton, Hessett, Chevington, Little Stonham, Icklingham, Barking, Tuddenham, Battisford Tye, Tuddenham St Martin, Charsfield, Coney Weston, Westley, Troston, Hargrave, Lackford, Brandeston, Framsden, Creeting St Mary, Herringswell, Lower Green, Wickham Skeith, Mickfield, Stowlangtoft, Mendlesham Green, Wetheringsett, Pettaugh, Great Ashfield, Great Livermere, Stanton, Haughley Green, Stoke Ash, Creeting St Peter, Kettleburgh, Forward Green, Wyverstone, Playford, Tan Office Green, Woolpit Heath, Hemingstone, Hollybush Corner, Battisford, Hengrave, West Stow, Grimstone End, Saxham Street, Rougham, Bradfield Combust, Sapiston, Wyverstone Street, Cretingham, Thornham Magna, Ampton, Swilland, Long Thurlow, Brome, Flempton, Great Saxham, Crowfield, Helmingham, Winston Green, Henley, Cross Green, Nowton, Borley Green, Redlingfield, Gosbeck, Drinkstone, Gedding, Hawstead Green, Cavenham, Upper Green, Norton Little Green, Westhorpe, Tannington, Hunston, Monewden, Windsor Green, Thorpe Morieux, Bradfield St George, Brockford Street, Bedingfield, Honington, Little Saxham, Ward Green, Thornham Parva, High Green, Middlewood Green, Winston, Kittle's Corner, Woolpit Green, Rushbrooke, Coddenham Green, Mill Green, Ixworth Thorpe, Gipping, Aspall, Haughley New Street, Badley, Timworth, Barham, Hawstead, High Street Green, Earl Stonham, Nether Street, Monk Soham, Bush Green, Pinford End, Brockford Green, Denham, Letheringham, Southolt, Gibraltar, Braiseworth, Rishangles, Stanway Green, Hoo, Almshouse Green, Baylham, Barrow, Baylham, Cotton, Ringshall, West Street, Pitcher's Green, High Rougham, Bradfield St Clare, Thwaite, Little Finborough, Smithwood Green, Broad Green, Little London, Culpho, Wetherden Upper Town, Darmsden, Buxhall, Barking Tye, Shelland, Stanton Chare, Bedfield, Little Whelnetham, Walsham le Willows, Great Whelnetham, Ashfield cum Thorpe, Fornham St Genevieve, Burthorpe, Low Green, Cockfield Great Green, Poystreet Green, Stanton Street, Rougham Green, Birds End, Hargrave Green, Culford Heath, Stockhold Green, Thurston Planche
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
IP32 6, IP33 3, IP14 4, IP6 0, IP23 8, IP14 1, IP31 3, IP33 1, IP33 2, IP14 2, IP23 7, IP6 8, IP32 7, IP30 0, IP13 7, IP30 9, IP28 6, IP14 6, IP31 2, IP31 1, IP14 3, IP14 5, IP29 5, IP6 9, IP21 4, IP22 2, IP22 4, IP22 5, IP22 1
Home Instead Bury St Edmunds is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Ensuring reliable live-in care means having robust support ready to handle any changes or emergencies. It’s important to ask how a provider manages carers schedules, especially if adjustments are needed or if a carer is unavailable.
At Home Instead we maintain a comprehensive local team that coordinates alternative arrangements in situations such as if the Care Professional is ill, without disrupting care continuity – ensuring your loved one always receives the attention they need.
There are broadly two types of live-in care providers: self-employed carers and professional care companies. Self-employed carers typically offer flexibility and may cost less, but they often lack regulation, comprehensive training, and insurance, which can impact the quality and reliability of care.
Professional care companies, like Home Instead, directly employ Care Professionals who are rigorously trained and fully background-checked and insured. These employees are covered under the company’s policies, including national insurance and payroll, ensuring a secure, and high-standard care environment.
Training and qualifications are vital in ensuring live-in carers deliver high-quality care. It’s a good idea to ask about the providers training levels and certifications.
Home Instead’s Care Professionals receive comprehensive training in areas such as mobility support, dementia and Parkinson’s care, catheter management, and end of life support. Our commitment to ongoing professional development ensures they are well-prepared to provide compassionate and effective care across various scenarios.
Compatibility between a live-in carer and client can greatly influence the quality of care. It’s beneficial to enquire about the matching process and how a provider ensures that the caregiver’s personality and skills align with the client’s needs and preferences.
At Home Instead, we carefully, match clients with one or more Care Professionals based on shared interests and care requirements to foster a comfortable and supportive relationship.
Continuity of care is essential, especially in emergencies or when regular live-in carers are unavailable. Ask your care provider how they handle such situations.
Home Instead has protocols in place to ensure that care continues seamlessly, with trained Care Professionals ready to step on so that your loved one’s needs are always met without interruption.
Live-in care means a trained, professional carer will live with you in your home in order to provide the care you need on a regular basis, and support your specific needs. This is often a preferable alternative to a care home or nursing home, and it allows older people to remain living in their own home alongside a constant companion who can assist with things like personal care, specialist medical care, cooking, housework, and more.
Every live-in care package is unique to the individual client, so the best way to gauge how much this will cost you is to get in touch to discuss your loved ones needs. As a rough guide to cost, live-in care through an agency often ranges from around £1,350 to £2,000 per week in the UK, depending on their needs and other factors mentioned in our guide on cost linked below.
Live-in care is not the same as 24-hour care. A Care Professional will typically work an 8 to 10 hour day. Those hours will be discussed in your initial assessment and tailored to suit the needs of the person receiving care. A live-in Care Professional is of course on hand in case of emergencies, but it is not generally expected that they will provide ongoing night care. The Care Professional also needs to have breaks throughout the day, and other Care Professionals may visit the home if a wrap-around care service is offered, giving the main care provider their needed breaks without any interruption in support.
A live-in Care Professional must have their own bedroom for personal space. It is also typically expected that the home has an internet connection. Arrangements for food will be discussed in your consultation, but the Care Professional typically receives a weekly food allowance to purchase food for themselves. Live-in Care Professionals may cook and eat with their clients, or they may decide to do this separately, depending on the dietary requirements and personal preferences of everyone involved.
Live-in care at home empowers the elderly to maintain their independence, dignity, and a sense of control over their lives, while still receiving dedicated, comprehensive support. By far the main benefit is that live-in care allows care recipients to remain in the comfort and familiarity of their own home, which can significantly enhance emotional well-being and quality of life. This form of care is highly personalised, adapting to the specific needs and routines of the individual, ensuring tailored support for daily activities, medication management, mobility assistance, and more. The one-on-one nature of live-in care fosters a strong bond between the Care Professional and care recipient, providing companionship and reducing feelings of isolation. Staying at home eliminates the disruption and stress often associated with moving to a care facility, and even 24 hour live-in home care can also be considerably more cost-effective than residential care options, as it avoids facility fees which can often be extremely steep.
Enable your loved ones to continue to live their life with the support of the Bury St Edmunds team. If you would like more information about our high quality Live-in Care service, please call us on 01284 658100, or fill out the form below.