Relationship-led and supportive home care in Diss from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
We provide award-winning home care in Diss and the surrounding areas, helping clients live independently in the comfort of their own homes. Our remarkable 9.9/10 rating on homecare.co.uk and a ‘Good’ CQC rating reflect our dedication to home care. Our experienced Care Professionals deliver personalised support that adapts to each client’s unique needs, whether it’s helping with daily routines or enjoying local outings to Goodies Food Hall for delicious treats. We understand that supporting someone to stay at home is a privilege, which is why we take time to create meaningful connections.
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Our experienced local care team understands that choosing home care is a significant decision for families. We provide support that goes far beyond tasks – we build genuine relationships with each client and their loved ones. Our responsive team is always here to adjust schedules, answer questions or offer guidance, whether in person or just a phone call away. With transparent pricing and flexible care options, we make accessing quality home care straightforward and stress-free, ensuring complete peace of mind for families.
Clients regularly share positive stories of how we have supported them and their loved ones. Donna, a client’s daughter, said, “They were exceptional. I can not thank the staff and management enough for the help and care they gave my mum during the time we had them.” Sue. A client’s friend shared, “Thanks to the team at Home Instead for their accommodation and flexibility of twice weekly companionship visits to my elderly aunt with dementia living in a care home.” These testimonials from homecare.co.uk demonstrate our commitment to delivering exceptional and adaptable care.
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see how we can help
We’re a close-knit team based in our Bury St Edmunds office, bringing over three decades of care experience to families in Diss. Our Managing Director, Brian McFarlane, joined the care sector after 30 years in technology, driven by his experiences as a Care Professionals and a genuine desire to support local people. We invest heavily in our Care Professionals through comprehensive training programmes, particularly in specialist areas like dementia care, Parkinson’s support and medication management. Our local presence and hands-on approach mean we’re always here to respond quickly to our clients’ needs.
We are active across Diss and the surrounding area, working closely with local groups to support older people in our community. Our team helps run several dementia cafes and memory cafes in the local area, where clients and their families can connect and socialise. We sponsor classical music events at The Apex concert hall in Bury St Edmunds, attend church social events and support the local Parkinson’s group with their fundraising activities, whilst also running digital awareness workshops and scam prevention talks to help keep older people safe and connected.