Relationship-led and supportive home care in Thurston from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
There’s no place like home, and we provide trusted home care in Thurston and nearby villages, helping clients maintain their independence in familiar surroundings. We’re delighted to have achieved a 9.9/10 rating on homecare.co.uk, reflecting our dedication to personalised care that keeps clients connected to the places and activities they love. Our Care Professionals understand the joy of simple pleasures, whether it’s accompanying clients to Thurston local library to choose books or sharing stories over tea in their own garden. We feel privileged to support our clients in living life fully at home, where precious memories and everyday comforts create the perfect setting for meaningful care.
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We provide compassionate home care to clients throughout Thurston, taking time to understand each person’s unique needs and preferences. Our minimum one-hour visits give our Care Professionals the opportunity to deliver thorough, unrushed support while building genuine connections with those we care for. We create tailored Care Plans that adapt as needs change, ensuring our clients receive consistent, reliable care from familiar faces they trust. From help with daily tasks to specialist support, our local team coordinates seamless care that enables people to maintain their independence and quality of life in the comfort of their own homes.
Our local clients and their loved ones tell us about the transformative care provided by Home Instead. David, a relative, shared, “The care professionals treat our family member with dignity and respect, offering companionship as well as carrying out other duties.” One client’s husband emphasised the quality of our care workers, saying, “Each of the care workers providing the support was very professional, empathetic and engaging with my wife.” These reviews from homecare.co.uk showcase the positive impact our services have on clients and families.
Let's have a chat to
see how we can help
Our experienced leadership team brings over three decades of care expertise to Thurston and the surrounding areas. Led by Managing Director Brian McFarlane, who transitioned from a successful career in technology to care after discovering his true calling as a Care Professional, we understand firsthand how important finding the right support can be for families. We’re a close-knit team who take time to listen, answer questions, and provide genuine guidance to everyone who reaches out to us. Whether you need advice about home care or simply want to learn more about our services, we’re here to help with the personal attention and local understanding that makes a real difference.
We are active members of the Thurston community, regularly supporting local initiatives that help older people stay connected. Our team runs regular dementia cafes across the local area, creating relaxed spaces where people living with dementia and their families meet, chat and share experiences. We support classical music events at The Apex concert hall, run church social events, memory cafes and work closely with the Bury St Edmunds Parkinson’s group on their fundraising activities We deliver practical support through our digital awareness workshops and scam awareness talks.