Relationship-led and supportive Personal Care in Canterbury from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Personal care is naturally a sensitive topic, but it’s an important part of maintaining dignity and wellbeing at home. Throughout Canterbury, Faversham, Herne Bay, and Whitstable, we support people with everything from assistance with washing and dressing to help moving safely around their home. As a CQC-regulated provider and rated 9.6/10 on homecare.co.uk, we ensure our support is always delivered with dignity, respect and understanding – whether you need just a little help or have more comprehensive care needs.
Let's have a chat to
see how we can help
Every client’s needs are different – for some, it might be assistance getting ready in the morning, while others may need support with medication, mobility, or managing catheters and stomas. What remains constant is our commitment to sending the same familiar faces to each visit. Our minimum hour-long visits mean there’s time to do things at your pace, learning your preferences and routines so we can support you in the way that feels most comfortable. As one client shared: “All the carers were punctual, friendly, discreet, and helpful, very often anticipating my needs. They made me feel comfortable and reassured in their presence.”
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
The way we approach personal care makes a real difference to our clients’ comfort and confidence. One family member noted: “We are so impressed with the standard of care my mother is receiving. My mother feels at ease and is well looked after both with personal care and generally managing around the house.” This kind of feedback reflects our emphasis on building trusted relationships where clients feel genuinely comfortable with their Care Professionals.
Let's have a chat to
see how we can help
Our small team of 15 Care Professionals receives extensive training in personal care, including specialist support for those using mobility equipment or living with complex needs. Under director Henry Iwunze’s leadership, we ensure everyone completes thorough City & Guilds assured training, particularly in areas like dementia and Parkinson’s care. Being a close-knit team means we can maintain excellent communication – when you call our office, you’ll speak to someone who knows exactly how your care is going and can respond promptly to any concerns.
Our strong links with local healthcare providers across Canterbury help us coordinate comprehensive support. Through our ‘Key to Care’ sessions, we regularly update our knowledge about supporting various health conditions, while our partnerships with community healthcare teams ensure smooth communication when managing more complex care needs. This connected approach, combined with our commitment to consistent, professional care, means you can feel confident about receiving the right support in the comfort of your own home.
Our office provides care for people at home in the following areas:
Herne Bay, Tankerton, Beltinge, Swalecliffe, Hillborough, Studd Hill, Eddington, Reculver, Bishopstone, Hampton, Hawthorn Corner, Kingsdown Park, Mickleburgh Hill, Oxenden, Talmead, Grays, Canterbury, Whitstable, Faversham, Waltham, Fordwich, Sturry, Hales Place, Herne, Shalmsford Street, Wincheap, South Tankerton, Chestfield, Seasalter, Thanington, Rough Common, Hersden, Bridge, Martyrs Field, Sandbanks, Harbledown, Broad Oak, Blean, Grove, Crundale, Sole Street, Longport, Nackington, Carlton, Old Wives Lees, Chilham, Ospringe, Upstreet, Petham, Tyler Hill, Yorkletts, Chartham Hatch, Painter's Forstal, Herne Common, Dunkirk, Upper Harbledown, Lower Hardres, Oare, Bekesbourne, Patrixbourne, Shottenden, Hoath, Honey Hill, Radfall, Dargate, Sheldwich Lees, Godmersham, Selling, Clapham Hill, Hernhill, Culmers, Graveney, Whitehill, Molash, Throwley Forstal, Goodnestone, Stodmarsh, Boyden Gate, Fostall, Garlinge Green, Bishopsbourne, Broomfield, Stalisfield Green, Staplestreet, Ansdore, Ford, Leaveland, Badlesmere, Marshside, Maypole, Oversland, Anvil Green, South Street, South Street, North Street, South Street, Uplees, Old Tree, Waterham, Kingsmead, Davington, Norton Ash, Greenhill, Sheldwich, Pett Bottom, Church Street, Calcott, Bullockstone, Denstroude, Highstead, Throwley, Hickmans Green, Luddenham, Preston, Hicks Forstal, Chislet, Hockley, West End, Perry Court, Orchard Green, St. Dunstan's, St. Stephen's, St. Martin's, Stuppington, St. Mildred's, Lower Island, Thurston Park, Hunter's Forstal, Faversham Lakes, Lower Herne, Barracks, The King's Mile, Mariner's View, Chart Mill, Macknade, The Brents, Chartham, Boughton Street, Westbere, Pean Hill, Rivercroft, Renville, Broomstreet, Elverton, Copton, Selgrove, Plumford, North Wilderton, South Wilderton, Throwley Valley, Hanslett's Forstal, Wey Street, Syndale Bottom
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
CT6 5, CT6 8, CT5 2, CT6 6, ME13 7, CT1 1, CT2 8, CT5 1, CT4 5, CT1 2, ME13 8, CT4 7, CT4 8, CT1 3, CT5 4, CT3 4, CT2 7, CT2 0, ME13 9, CT2 9, CT5 3, CT6 7, ME13 0
Home Instead Canterbury is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Physical help given to a person and prompting of an individual to carry out daily living tasks themselves.
Promoting good personal hygiene helps to prevent illness and the spread of infection. It also helps maintain self-confidence and dignity.
A familiar care professional matched with you provides personalised care and support to you in your own home in the way you want it to be provided.
We understand that it can be difficult accepting personal care and that is why you will be introduced to your Care Professionals and they will spend time getting to know you before assisting you with your personal care.
At Home Instead we ensure that each client has a small team of Care Professionals in place to provide you with care so you can be confident that you will have continuity from the same Care Professionals.
At Home Instead, we have a robust approach to ensuring that all Care Professionals have regular observations of practice that we call Support Visits, and assessments of competency for key activities such as handling medication or providing catheter care.
Enable your loved ones to continue to live their life with the support of the Canterbury team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Personal Care service, please call us on 01227 287 911, or fill out the form below.