Help for family carers
Learn more about help for family carers in our new whitepaper
Our whitepaper on help for family carers focuses on two key issues: caregiver burnout/resentment and the process of choosing a home care agency. It covers the emotional toll that prolonged caregiving can take, leading to burnout, frustration, and even resentment due to overwhelming responsibilities and lack of support. Strategies to mitigate these feelings, such as setting boundaries, seeking professional help, and accessing respite care, are outlined. Additionally, the whitepaper guides families through the critical decision of selecting a home care agency, offering criteria such as service quality, staff qualifications, cost transparency, and personalised care plans, empowering carers to make informed decisions that align with their loved one’s needs and their own well-being.
Diane WIlliams , Head of Quality & Standards
Before joining Home Instead, I built a comprehensive career in the social care sector, beginning in 1991 as a frontline care worker and advancing to senior leadership roles across both private and voluntary sector businesses.
Throughout my career, I have supported diverse care groups in a variety of settings, including community, residential, nursing, and secure environments. My experience spans working with older adults, including those living with dementia; individuals with physical disabilities and complex, long-term health needs; people with learning disabilities, including autism; individuals with enduring mental health challenges; individuals with current or past substance use and those with forensic backgrounds.
In 2002, I qualified as a social worker and have since maintained my professional registration with Social Work England.