Health & complex care at home

complex-care-at-home

Read our new whitepaper on health and complex care at home

Health and complex care at home present unique challenges, from managing chronic conditions to specialised medical needs. This whitepaper explores how professional in-home care can address these challenges, providing essential support for patients and their families. With skilled caregivers handling daily tasks, medication management, and medical supervision, patients benefit from improved quality of life, greater independence, and the comfort of familiar surroundings.

Diane Williams

Diane WIlliams , Head of Quality & Standards

I have worked with Home Instead since July 2016 as a member of the Quality Team, taking the role of Head of Quality & Standards in 2020.

Before joining Home Instead, I built a comprehensive career in the social care sector, beginning in 1991 as a frontline care worker and advancing to senior leadership roles across both private and voluntary sector businesses.

Throughout my career, I have supported diverse care groups in a variety of settings, including community, residential, nursing, and secure environments. My experience spans working with older adults, including those living with dementia; individuals with physical disabilities and complex, long-term health needs; people with learning disabilities, including autism; individuals with enduring mental health challenges; individuals with current or past substance use and those with forensic backgrounds.

In 2002, I qualified as a social worker and have since maintained my professional registration with Social Work England.