Available in select locations only
Personal Elderly Care Alarms
Living at home independently is the goal for many, but sometimes even the most self-reliant person needs a little extra support. Our alarms from Taking Care can help all day, every day.
Personal safety alarms from Taking Care
Access to an alarm means having somebody on hand 24/7, not just for urgent incidents, but for general health advice too. Loved ones don’t always have to be the go-to contact; emergency response teams are also there to act quickly. Our care alarms give peace of mind, reassuring families that they aren’t the only person on standby if anything unforeseen happens. The person’s home is fitted with an alarm unit, and there is also the option of an alarm button on a pendant or watch. Help is just a button press away, whatever time of the day or night.Taking Care are a Which? approved provider of personal safety alarms and a trusted partner of Home Instead.
Maintaining independence at home
As you age, retaining a sense of independence in your own home is important. But often, unforeseen events can knock the confidence of both individuals and their families. Personal safety alarms can give everybody the reassurance they need to continue living independently.Living at home independently means different things to different people, so our care alarms can be adapted to the individual’s needs. It can be as simple as someone on the other end of an emergency call. Or perhaps you need a whole team on hand to give advice on health and medication concerns? Your alarm can cater to whatever your needs or requirements are.Many families incorporate Enhanced Care options, such as personal safety alarms, into a wider package of live-in or other home care services, and our local expert teams can help stay on top of changes in behaviour and make appropriate changes to Care Plans.
Home Instead have an experienced caring team that far exceeds in quality anything we experienced from other agencies at this point of service.
Steve, Client
This is a company whose staff really do care on a personal level and who are client orientated, providing stimulative activities, conversation and going the extra mile to help client and family.
Eileen, Client
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide.
Paul, Client
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24/7 medical support line
Taking Care’s team of qualified nurses are available any time, day or night to give advice on any health concerns. They are trained specialists in a range of medical issues, from small or short-term problems such as pain management and minor injuries, to larger issues such as diabetes and heart disease. Whether you are experiencing new or unfamiliar symptoms, or need help managing an ongoing condition, you will be connected immediately to a trained clinician who can support and advise you with your current situation, as well as your possible next steps.
Extra sensors
Home Instead clients have the option to add sensors to their personal alarm service to detect issues in the house and flag them to an emergency response team. These sensors can detect:
- Falls
- Bogus callers
- Smoke
- Carbon monoxide
- Extreme temperatures
- Floods
Installing the alarm system is simple! Clear instructions are provided, and a technical team is available over the phone to walk you through the process and offer installation support. If you’d rather an expert team installed it, you can arrange for a visit from one of their Telecare Consultants to set up, demonstrate and test the alarm for an additional fee.
Medical Information Service
Taking medication is a daily ritual for many elderly people, but it can be confusing knowing the ins and outs of medicines and prescriptions. Taking Care’s Medication Information Service is staffed by a team of qualified pharmacists, ready to answer your questions. Not only can they talk you through drug interactions, dosage information, and possible side effects, but they can also advise on treatment using over-the-counter remedies and medications.
Personal safety alarm 24/7 help
If an emergency arises, you or your loved one will be connected automatically to the Emergency Resolution Team at the touch of a button. The team knows straight away who they have been connected to, where they live, and their medical history. Using the built-in loudspeaker, the team will give reassurance and call personal contacts or get emergency assistance if required.
Advice & Support
Even if you’re unable to speak, whenever you press the pendant alarm the Emergency Resolution Team will always know who you are and where you’re calling from. This means they can quickly direct support to you by calling your emergency contacts or the emergency services.
If your power goes out you needn’t worry, the battery in the base unit of the alarm will keep the service going for approximately 40 hours. The alarm unit will also send Taking Care a signal if your power goes off and they will call you to check you’re aware and that you’re okay.
Yes, it’s possible to use this service if you are deaf. You will need to be set-up with ‘type talk’ or ‘next generation text’ for Taking Care to be able to contact you, or alternatively they can contact your chosen emergency contacts.