Why care at home

Download our guide here

Take a look at our new guide “Why Care At Home” a comprehensive document delving into the critical aspects of homecare. In this document, we explore the rationale behind choosing homecare, offering insights into both the “why” and the “how” of this increasingly popular option. From assessing individual needs to initiating the vital Care Conversation, we provide practical guidance to navigate the complexities of homecare decisions. Additionally, we shed light on the often overlooked yet significant aspect of addressing the costs associated with care provision at home. This guide will help you to understand, evaluate, and ultimately embrace the benefits of homecare for yourselves and your loved ones.

Diane Williams

Diane WIlliams , Head of Quality & Standards

I have worked with Home Instead since July 2016 as a member of the Quality Team, taking the role of Head of Quality & Standards in 2020.

Before joining Home Instead, I built a comprehensive career in the social care sector, beginning in 1991 as a frontline care worker and advancing to senior leadership roles across both private and voluntary sector businesses.

Throughout my career, I have supported diverse care groups in a variety of settings, including community, residential, nursing, and secure environments. My experience spans working with older adults, including those living with dementia; individuals with physical disabilities and complex, long-term health needs; people with learning disabilities, including autism; individuals with enduring mental health challenges; individuals with current or past substance use and those with forensic backgrounds.

In 2002, I qualified as a social worker and have since maintained my professional registration with Social Work England.