The why & how of home care

Download our white paper today

Are you or your loved one facing the prospect of needing more assistance in daily life? The thought of navigating complex healthcare systems or uprooting cherished routines for hospital stays or nursing homes can be daunting, but this white paper aims to help address both the practical “how-to” aspects and the underlying “why” behind the approach. Dive into a comprehensive exploration of how home care can provide safety, happiness, and comfort without the disruption of institutional settings. Discover practical strategies and insights that illuminate the path to personalised, dignified care within the familiar confines of home.

Diane Williams

Diane WIlliams , Head of Quality & Standards

I have worked with Home Instead since July 2016 as a member of the Quality Team, taking the role of Head of Quality & Standards in 2020.

Before joining Home Instead, I built a comprehensive career in the social care sector, beginning in 1991 as a frontline care worker and advancing to senior leadership roles across both private and voluntary sector businesses.

Throughout my career, I have supported diverse care groups in a variety of settings, including community, residential, nursing, and secure environments. My experience spans working with older adults, including those living with dementia; individuals with physical disabilities and complex, long-term health needs; people with learning disabilities, including autism; individuals with enduring mental health challenges; individuals with current or past substance use and those with forensic backgrounds.

In 2002, I qualified as a social worker and have since maintained my professional registration with Social Work England.