Being awarded in the top 1.5% of all providers in the West Midlands has given us a tremendous boast
We are absolutely thrilled to receive this prestigious award; it highlights the fact that we are committed to providing the highest standard of relationship led care. With this award being based solely on client feedback, it is testament to the hard work and commitment of our care professionals and speaks volumes about the kind and compassionate care they provide.
Our care professionals all feel that it is a privilege to make a difference to their client’s life, and their passion and enthusiasm has a positive impact on the service they provide which enhances the client experience.
My family very much appreciates the fact that they can see the care notes on a special app and it is always easy for us to access the management team if required. The management team is very hands-on and approachable. We are always informed if there are likely to be any delays in arrival or change of carer. I can honestly say that this team which is very ably led, provide the epitome of person-centered care and I can wholeheartedly recommend them.