Relationship-led and supportive Personal Care in Croydon & Dulwich from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Personal care is an important and deeply personal part of life – which is why for us, trust and understanding come first. Across Croydon and Dulwich – from Addiscombe and Beddington Corner to East Dulwich and Forest Hill – our Outstanding CQC-rated care supports daily routines with patience and respect, from bathing to dressing and bedtime preparation. We know these moments shouldn’t feel rushed, so our visits are never less than an hour. Each local Care Professional is carefully chosen and fully employed by us, bringing both expertise and sensitivity to supporting your independence and dignity.
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Having the same Care Professional regularly from our team at Home Instead Croydon and Dulwich, makes a real difference with personal care – they will get to know exactly how you like things done, from your morning routine to which shower products you prefer. We take the time to learn about your preferences, whether that’s how you like your hair styled or which clothes you feel most comfortable wearing. Our unhurried visits mean we can focus on what matters to you, helping you feel relaxed and maintaining your dignity throughout every aspect of care.
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
One client’s daughter shared on homecare.co.uk: “I wanted to say how grateful I am to Home Instead for all the support and care they gave my mother… I would like to emphasise the dignity and respect they showed to my mum.” Another client told us: “My helper comes each morning and helps me to dry after my shower and make me breakfast. She is very independent and has a lot of initiative.” These experiences show how our personal care support helps people feel comfortable and respected in their own homes.
Let's have a chat to
see how we can help
Our Care Manager Isurumuni and owner Bhavin Patel ensure every Care Professional receives thorough training in personal care support. This includes practical skills training, understanding dignity in care, and learning how to support people with various health conditions. Our team is experienced in adapting care as needs change, and we regularly update our training to incorporate the latest best practices. We’re particularly proud of our City & Guilds accredited training programmes, which help ensure consistently high standards of care.
Beyond our core home care services, we’ve developed strong relationships with local healthcare providers across Croydon and Dulwich. We work closely with GPs, district nurses, and pharmacists to provide coordinated support for our clients. Our involvement with Parkinson’s UK and the Croydon Dementia Action Alliance helps us stay updated with specialist care approaches. These local connections, combined with our community involvement, help us provide comprehensive support that considers every aspect of our clients’ wellbeing.
FAQs
Our office provides care for people at home in the following areas:
Addiscombe, South Norwood, New Addington, Penge, Purley, Anerley, Honor Oak, East Dulwich, Selsdon, Perry Vale, Beddington, Selhurst, Sanderstead, Forestdale, Hamsey Green, Addington, Forest Hill, Shirley, Sydenham, Croydon, Waddon, Broad Green, Crystal Palace, Wood Side, Monks Orchard, Beddington Corner
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
CR9 0, CR8 3, CR2 9, SE26 6, CR8 1, SE22 9, CR0 0, SE25 6, CR0 3, CR0 8, SE20 8, CR0 9, SE23 3, SE25 5, CR0 6, SE23 1, SE23 2, SE26 5, SE22 0, SE19 2, CR0 2, CR2 8, CR2 0, CR2 7, CR2 6, SE22 8, CR0 1, SE26 4, CR0 7, SE25 4, SE20 7, CR8 2, CR0 4, CR0 5
Home Instead Croydon & Dulwich is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Physical help given to a person and prompting of an individual to carry out daily living tasks themselves.
Promoting good personal hygiene helps to prevent illness and the spread of infection. It also helps maintain self-confidence and dignity.
A familiar care professional matched with you provides personalised care and support to you in your own home in the way you want it to be provided.
We understand that it can be difficult accepting personal care and that is why you will be introduced to your Care Professionals and they will spend time getting to know you before assisting you with your personal care.
At Home Instead we ensure that each client has a small team of Care Professionals in place to provide you with care so you can be confident that you will have continuity from the same Care Professionals.
At Home Instead, we have a robust approach to ensuring that all Care Professionals have regular observations of practice that we call Support Visits, and assessments of competency for key activities such as handling medication or providing catheter care.
Enable your loved ones to continue to live their life with the support of the Croydon & Dulwich team. If you would like more information about our high quality Personal Care service, please call us on 0208 033 0014, or fill out the form below.