Celebrating Excellence: Home Instead Dudley's Outstanding Achievement

We’re absolutely excited to share some wonderful news with our community. Home Instead Dudley has recently been honoured with a prestigious award from a well-respected reviews website. This recognition places us among the top 20 home care companies in the West Midlands, an accomplishment we’re truly proud of. What’s even more remarkable is that out of 553 home care providers, we’ve secured a spot in the top 4% – a truly heartwarming achievement. This marks the sixth time we’ve proudly earned this esteemed award.

The basis for this special achievement lies in the heartfelt reviews that come from you – our clients and your families. These reviews are shared onhomecare.co.uk, UK’s top Home Care website for reviews. Your kind words and appreciation have led to our inclusion in this exclusive list, and we’re especially delighted by the high review score of 9.9 out of 10 that we’ve received from you.

Your heartfelt reviews shine through in your testimonials. One family member’s touching words resonate deeply: “I have nothing but praise and sincere thanks for the services of Home Instead and their dedicated staff. Carers looked after my Mum as if she were their own parents – always attentive, considerate, and empathetic to their needs and feelings.”

Our owner, Julie Williams, couldn’t be happier about this achievement. She shares, “Winning this award once again fills me with immense pride for our team. We always encourage our clients and their families to share their honest feedback, and when we read overwhelmingly positive reviews, it warms our hearts. This is my chance to express my gratitude to our amazing Care Professionals who go above and beyond to ensure the safety and wellbeing of our clients. You are all true superstars.”

Amanda Hopkins, reviews manager from homecare.co.uk, acknowledges the critical role that quality home care plays in supporting individuals to maintain their independence while staying in their own homes. She highlights the challenging times of the past two years, particularly for older and disabled individuals who faced self-isolation due to Covid. Care workers like us played an essential part in keeping them mentally and physically well during this period.