Home support services tailored to who you really are

We tailor our home support services to your needs, and to your likes - to who you really are! In recognition of our expertise in bespoke home care, we are the first privately owned home care provider in East Sussex to be rated Outstanding by the Care Quality Commission. Proud to deliver the very best model of care to all our Clients. Companionship in Meads? Home Help in Herstmonceux? Specialist support in East Dean? We are here to help.

Award-winning service you can rely on

Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

Soraya is driven by a desire to give back and help improve lives.
Soraya Cottrell
Owner and Director of Care
Ian believes in the benefits of supporting independence and the peace of mind it brings for family.
Ian Cottrell
Owner and Managing Director
Carly is proud to make a difference, building relationships and recruiting exceptional people.
Carly Cottrell
Recruitment Manager
As a Care Consultant, Amanda onboards new clients and ensures their introduction to Home Instead runs smoothly
Amanda Boniface
Care Consultant
Corrine mentors Care Professionals, providing training, development, regular check-ins and support visits to ensure their comfort and success throughout their care journey.
Corrine Evans
Deputy Care Manager
Alivia supports Care Professionals on their journey and ensures we are providing the highest quality care to clients.
Alivia
Deputy Care Manager
Hannah arranges care visits with a personal touch, thoughtfully matching clients with our wonderful Care Professionals
Hannah
Care Coordinator

Home Instead Eastbourne & Hailsham offers a first class and professional care service, we have absolutely no complaints or issues.
Dennis T: Client's husband
They always go above and beyond and built an amazing relationship with her, they really treat her with dignity and the utmost care. I would never go anywhere else or recommend anyone else for home care visits.
Katie A: Client's Great-Niece
Mum and Dad considered them (Home Instead Care Pros) part of the family and spent many a happy hour not just being looked after, but also treated with kindness and respect.
Teresa C: Clients' Daughter
The service this company provides is outstanding, the carers are professional, friendly, caring and always go the extra mile.
Christine W: Client's Daughter

Eastbourne & Hailsham

Unit E, Dittons Business Park,
Dittons Road, Polegate,
Eastbourne,
BN26 6HY

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Areas and postcodes we cover
Our office provides care for people at home in the following areas.

Eastbourne, Hailsham, Langney, Polegate, Old Town, Meads, Hampden Park, Willingdon, Pevensey Bay, Roselands, Lower Willingdon, Westham, Horam, Friston, Hellingly, Cross in Hand, Motcombe, Herstmonceux, Alfriston, Lower Dicker, Wannock, Upper Dicker, Maynard's Green, Berwick, Burlow, Pevensey, Magham Down, Bodle Street Green, Hankham, Waldron, Golden Cross, Wilmington, Selmeston, Foul Mile, Jevington, Chalvington, Downside, Windmill Hill, Upperton, East Dean, Cowbeech, Wartling, Grove Hill, Gun Hill, Alciston, Arlington, Holywell, Woodside, Milton Street, Stunts Green, Blackness, Foxhunt Green, Nash Street, Stone Cross, Litlington, Ginger's Green, Little London, Horsebridge, Folkington, Friday Street, Wickstreet, Birling Gap, Boreham Street, Ratton, Sovereign Harbour, Crumbles, Langney Village, St Anthony's Hill, Ratton Village, Roser's Cross, Normans Bay, Coggers Cross, Holy Cross Priory Village, Carters Corner, Pick Hill

If your town doesn't appear above please check the postcodes below to see if we cover your area.

BN23 5, BN23 8, BN21 3, BN21 4, BN22 7, BN22 0, BN26 5, BN24 6, BN22 9, BN22 8, BN24 5, BN23 7, BN20 7, BN23 6, BN21 2, BN21 1, BN20 9, BN27 2, TN21 0, BN27 4, BN20 0, BN20 8, BN27 1, BN27 3, BN26 6