Relationship-led and supportive Personal Care in Eastbourne & Hailsham from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Our personal care assistance is focused on delivering dignified, compassionate support that promotes independence, all within the comfort of your own home. At Home Instead Eastbourne and Hailsham, we understand how assistance with everyday tasks such as bathing, dressing and grooming can greatly improve quality of life. Our approach ensures that each client receives personal care services tailored to their preferences and routines, while offering families the peace of mind that their loved ones are receiving exceptional, individualised care.
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We recognise that accepting help with personal, daily activities can be a challenging transition, particularly when moving from family-provided care. That’s why our carefully selected Care Professionals take the time to build trusting, respectful relationships with each client. Our personal care assistance is always delivered with the utmost consideration, and we ensure continuity of care, meaning clients are visited by the same Care Professionals at the same chosen time. This continuity helps create natural, comfortable relationships over time, making the process easier for both clients and their families.
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
When it comes to elderly personal care, we understand that everyone has unique needs and preferences that must be respected. We collaborate closely with both clients and their families to create detailed care plans that reflect personal preferences, daily routines, and specific care requirements. This ensures our personal care services are fully aligned with each client’s lifestyle, supporting their independence and maintaining their dignity.
Let's have a chat to
see how we can help
Our dedication to excellence in personal care services extends well beyond basic assistance. Our highly trained Care Professionals offer expert support in a range of personal care needs, including mobility support, medication management and mealtime assistance. For clients requiring more complex care, we also offer services such as catheter and stoma care. With this professional expertise and our compassionate approach, we enable clients to maintain their preferred lifestyle with dignity and confidence, all while remaining in the comfort and familiarity of their own home.
We work closely with local care services in Eastbourne and Hailsham, including the East Sussex County Council adult social care team and community healthcare organisations such as Eastbourne District General Hospital. We have strong relationships with local GP practices, from The Downlands Medical Centre to Stone Cross Surgery, allowing us to coordinate efficiently with Sussex Community NHS Foundation Trust to ensure that you receive the best possible care. This collaborative approach guarantees that all aspects of care are managed effectively and to the highest standard. We provide coverage across Eastbourne, Hailsham, Polegate, and Hellingly, serving city, coastal and suburban areas (including postcodes BN20, BN24, BN26, and BN27).
Our office provides care for people at home in the following areas:
Alfriston, East Dean, Eastbourne, Haltom, Meads, Old Town, Pevensey, Polegate, Stone Cross, Willingdon
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
BN23 5, BN23 8, BN21 3, BN21 4, BN22 7, BN22 0, BN26 5, BN24 6, BN22 9, BN22 8, BN24 5, BN23 7, BN20 7, BN23 6, BN21 2, BN21 1, BN20 9, BN27 2, TN21 0, BN27 4, BN20 0, BN20 8, BN27 1, BN27 3, BN26 6
Home Instead Eastbourne & Hailsham is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Physical help given to a person and prompting of an individual to carry out daily living tasks themselves.
Promoting good personal hygiene helps to prevent illness and the spread of infection. It also helps maintain self-confidence and dignity.
A familiar care professional matched with you provides personalised care and support to you in your own home in the way you want it to be provided.
We understand that it can be difficult accepting personal care and that is why you will be introduced to your Care Professionals and they will spend time getting to know you before assisting you with your personal care.
At Home Instead we ensure that each client has a small team of Care Professionals in place to provide you with care so you can be confident that you will have continuity from the same Care Professionals.
At Home Instead, we have a robust approach to ensuring that all Care Professionals have regular observations of practice that we call Support Visits, and assessments of competency for key activities such as handling medication or providing catheter care.
Enable your loved ones to continue to live their life with the support of the Eastbourne & Hailsham team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Personal Care service, please call us on 01323 916901, or fill out the form below.