Relationship-led and supportive home care in Stone Cross from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Home Instead Eastbourne and Hailsham brings warmth and professional care into the homes of older residents across Stone Cross, covering the entire community from Mill Valley Play Area to Upcountry Garden Centre. Our dedicated team provides personalised care that evolves with each client’s needs, offering everything from friendly companionship to comprehensive support for more complex conditions. We take pride in helping clients stay connected to the local area, whether it’s enjoying peaceful strolls around Adur Park, savouring traditional pub lunches at the Red Lion, or maintaining Sunday morning traditions at Saint Luke’s Parish Church.
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Our approach promotes personal independence and helps clients to continue doing what they truly enjoy. Take Bill, for example. He looks forward to his Friday morning outings with Care Professional Jackie to UpCountry Garden Centre, where they explore the aquarium, browse the shop, and enjoy a cup of coffee and a chat. This routine brings immense joy and anticipation to his week. We understand the importance of familiarity, particularly for those with conditions like dementia, and we focus on helping clients maintain their beloved local connections and routines.
As a CQC-rated‘Outstanding’ care provider, our team brings over 50 years of collective experience to the Eastbourne District. We provide excellence through continuity of care, with the same Care Professionals visiting clients at consistent, client-chosen hours. Our minimum one-hour visits allow for meaningful relationship-building, and our Care Professionals are trained to offer specialist support. We maintain close relationships with local healthcare providers, ensuring seamless care transitions with close connections to Eastbourne District General Hospital and Conquest Hospital for those entering or leaving hospital.
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Community engagement is at the heart of our service. We host three monthly community cafés in Polegate, Hailsham, and Willingdon, offering free, welcoming sessions for older adults. Many of our clients attend, along with other local older adults. These events feature performances by local groups like Dementia Singing Experience East Sussex, and they help everyone feel valued, engaged, and supported. Our annual ‘What’s On Where’ guide helps local older adults stay informed about community events, enabling them to remain active and connected.
We believe in creating an inclusive, supportive environment that helps older adults live well. Our commitment to exceptional care and community involvement ensures that our clients not only receive the practical support they need but also stay connected to the life and activities around them. Whether it’s through regular visits, engaging social events, or providing guidance on local opportunities, we’re here to help older adults thrive in the community they love.