Home Instead Exeter and East Devon have been awarded the Corporate LiveWire: Home Healthcare Provider of the Year Award in the Innovation and Excellence Category for 2024.
We are thrilled to announce that Home Instead Exeter and East Devon have been honoured with the prestigious Corporate LiveWire: Home Healthcare Provider of the Year award in the Innovation and Excellence category for 2024. This achievement is a testament to our unwavering commitment to providing outstanding home care, professionalising the care industry, and consistently pushing the boundaries of innovation in our field.
The award celebrates the success and achievements of companies who have stood out for being service focused, results driven and taking an innovative approach to demonstrate exceptional business performance.
A Message from our Directors
‘We are delighted to have been recognised for the award of Home Healthcare Provider of the Year in the Innovations and Excellence programme. At Home Instead Exeter and East Devon we always strive to achieve excellence in all we do and consider innovation in homecare and home healthcare a cornerstone of continuous improvement.
The award has been given to Home Instead Exeter and East Devon based upon the quality of care feedback from the Care Quality Commission, the clients supported by Home Instead, and the years of innovation in developing new services, processes and quality control to achieve improved outcomes for Home Instead clients to live independently in their own home’.
A Benchmark of Success
Each year, Corporate LiveWire nominates companies, products, and services that they think are deserving of recognition. Each nominee goes to a panel of judges who chooses the winner based off their achievements, innovation and excellence.
The judges have given this statement regarding Home Instead’s win:
‘We understand the Exeter and East Devon franchise has an outstanding CQC rating and has consistently received very positive feedback from clients, their families and carers who work/have worked for the organisation’.
‘We can see you have built a team which are professional, passionate and go over and above what is normally expected to ensure clients get the best possible quality of care available. You clearly get to know all the clients and ensure families can be confident that their loved ones are being properly looked after’.
‘We understand carers will build bonds with clients and look forward to the visits. Therefore, it is nice to see you also try to minimise the number of different carers and it’s great to see comments such as the carer’s visit is the ‘highlight of my Mother’s day’.
Looking to the Future
As we look forward, we are excited about the possibilities that lie ahead. Our goal is to remain at the forefront of home care, leading with compassion, innovation, and a relentless drive for excellence.
We could not have achieved this success without the support and dedication of our Care Professionals across Exeter and East Devon and our talented office team. Their passion for what they do and their willingness to go above and beyond for our clients and their families has been the driving force behind our success.
We are committed to continuing exploring new ways to enhance the care we provide and ensuring that all of our clients can live a happy and fulfilling life, in their own homes.