Home Instead Exeter & East Devon is a truly award winning team, founded by Owner/Directors, Mark & Vanessa McGlade. The office is hugely proud to be the only home care provider rated as ‘outstanding in all five areas of inspection’ by the Care Quality Commission in the south west region, and prides itself on providing truly person-centred care via minimum one-hour visits, overnight care, 24 hour support and Live-In care options.
Job Description
Are you passionate about ensuring high-quality care for clients? Do you thrive in a dynamic environment where you can make a real difference? Home Instead Exeter & East Devon is looking for a dedicated Quality Assurance Team Leader to join our Care Team!As a Quality Assurance Team Leader, you will manage the ongoing care and support of our clients, focusing on person-centered care. You will conduct quality assurance activities and service reviews to ensure compliance with CQC Regulations and Home Instead’s Franchise Standards. Your role will involve processing QA paperwork, updating care plans, and identifying opportunities to expand our services.
Qualifications
Previous experience in care, along with holding a Level 3 in Health and Social Care, is what we are looking for in this pivotal role within our team.We are looking for a detail-oriented, dedicated, and self-motivated Quality Assurance Team Leader. In this role, you will support us in maintaining the highest standards of care for our clients. If you are passionate about ensuring exceptional service, have a keen eye for detail, and are committed to client satisfaction, we would love to hear from you.
Click the link to apply, call us on 01395 200600 or email us at
[email protected] if you have any questions!