Happy Team, Happy Clients: Home Instead Fareham and Gosport Celebrates PEAQ Success
Home Instead Fareham and Gosport celebrate their exceptional 2024 PEAQ results, reflecting the dedication of their Care Professionals and the quality of their home care.
We’re excited to share the fantastic results from the 2024 PEAQ survey!
PEAQ (Pursuing Excellence by Advancing Quality) is an annual survey that collects feed back from clients and Care Professionals, helping us ensure we’re consistently providing the best care. This survey akKllows us to assess where we’re excelling and where we can improve, ensuring that we always meet the highest standards for our clients.
Why It Matters
PEAQ is more than just a measure of our commitment to care. It’s a tool that keeps us focused on upholding our values and maintaining a supportive environment for our team. We believe that when Care Professionals feel valued and supported, they can deliver the best possible care to our clients.
We are delighted to share we have been awarded as a WorkBuzz 5 Star Employer for 2024! ⭐⭐⭐⭐⭐
What Our Clients Say
We received heartwarming feedback from both clients and their families. Here are a couple of testimonials that highlight the impact of our care:
Family member of a client: “I am absolutely delighted with the service she receives: she seems ten years younger than she did a year ago when we started the visits. Her carers are all delightful and keeping her spirits up has just made such a difference to her, as well as all the practical help, of course. Thank you so much.”
Family member of another client: “I can’t tell you what a blessing it was when Home Instead became a part of Jane’s life and all those wonderful ladies, her new friends. She took some time to be persuaded that she needed the help in the early days but gradually accepted and welcomed the ladies into her home as friends. It was really touching to see how gentle and kind they were with her at all times and as we know she wasn’t worried about making her feelings known so I’m sure she would have come out with some choice words on occasions! Her last few days were much eased by the gentleness of hand holding and sound of the waves as played by Jenny! Thanks again from a very grateful cousin!”
Looking Ahead in 2025
As we look forward to 2025, we’re excited to continue to build on our success and keep improving the care we provide. We’re incredibly proud of our team’s dedication to companionship, quality care and the positive impact we’ve had on the lives of so many.
Thank You for Your Continued Trust
We want to express our heartfelt thanks to our clients, Care Professionals, and the wider community for your trust and feedback. Your support enables us to keep growing and delivering the highest standards of care.
If you or a loved one need support, don’t hesitate to get in touch at 01329 596 706. We’re here to help!
Want to Work in a Rewarding, Friendly Environment?
If you’re looking for a profession where you can truly make a difference, consider joining Home Instead Fareham and Gosport. As a Care Professional, you’ll be part of a friendly, supportive team that values your hard work and dedication. It’s a rewarding career that offers flexibility and the chance to help others in meaningful ways.