Relationship-led and supportive Personal Care in Folkestone, Hythe & Ashford from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Providing trusted personal care across Folkestone, Ashford, Hythe, New Romney, and surrounding areas, we believe in personalising our care with dignity and respect. Rated 9.7/10 on homecare.co.uk, our approach focuses on understanding how you like things done – from your preferred morning routine to your ideal bedtime preparation. Every visit lasts at least an hour because personal care shouldn’t feel rushed; it’s about maintaining your dignity and independence while providing gentle, professional support. Whether you need help with bathing, dressing, or managing daily routines, we adapt our care to match your preferences and promote your wellbeing.
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You’ll see the same friendly faces each time because we understand how important familiarity is with personal care. Our Care Professionals take time to learn the little details that matter – like whether you prefer a shower before breakfast, how you like to choose your outfits for Sunday lunch in Folkestone, or your favourite toiletries. At Home Instead, it’s not about having different carers coming and going; it’s about building trusted relationships with people who understand your routines and respect your choices. This consistency helps you feel comfortable and confident, while giving families peace of mind that their loved one is in caring, capable hands.
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
We believe personal care should be delivered with the utmost respect for each client’s dignity and preferences. Our longer visits allow Care Professionals to provide thorough, unhurried assistance, ensuring clients feel safe, comfortable, and in control. Each client is matched with a small, consistent team, so they see familiar faces each visit – people who understand their routines and preferences. As one local family shared “Mum’s Home Instead carers are, without exception, professional and kind. They bring more to the visits than excellent personal care. They take an interest in Mum as a person and offer a variety of conversations to enrich her day. We could not care for Mum at home as we do without their input.”
Let's have a chat to
see how we can help
Being regulated by the CQC brings added assurance, as we meet strict guidelines for quality and safety. For families, this means reliable service and a high level of accountability, qualities that can be challenging to find with self-employed carers or introductory agencies. Our office team in Folkestone coordinates every detail of care, from setting up personalised schedules to handling any changes in needs, so clients and families never have to worry about unexpected disruptions.
Our office provides care for people at home in the following areas:
Folkestone, Ashford, Hythe, South Ashford, New Romney, Willesborough, Hawkinge, Kennington, Lydd, South Willesborough, Godinton Park, Bybrook, Dymchurch, Sandgate, Newington, East Cliff, Park Farm, Park Farm, Wye, Seabrook, Appledore, Lyminge, Capel-le-Ferne, Hamstreet, Broadmead, Brabourne Lees, Shadoxhurst, Saltwood, Lympne, Sellindge, Lydd-on-Sea, Densole, Mersham, Challock, Cheriton, Potters Corner, Great Chart, Cheeseman's Green, Bromley Green, Hothfield, Etchinghill, Brookland, Horn Street, Boughton Lees, Brenzett, Newchurch, Kenardington, Stone Hill, Ruckinge, Burmarsh, Aldington, Hastingleigh, Bilting, Eastwell, Stanhope, Brabourne, Ivychurch, St Mary in the Marsh, Singleton, Aldington Frith, Old Romney, Stowting, Westenhanger, Dungeness, Kempe's Corner, Bilsington, Peene, Finberry, Newingreen, Warehorne, Postling, The Forstal, Moorstock, Sandling, Frogholt, Snargate, Westwell, Bonnington, Hassell Street, Sevington, Bodsham, Hinxhill, Acrise, Woodlands, Brook, Stone Cross, The Leacon, Daniel's Water, Boughton Aluph, Elmsted, Orlestone, Lymbridge Green, Appledore Heath, Stanford, Stowting Common, Kingsnorth, Broad Street, Stonestreet Green, Paddlesworth, Chequertree, Pedlinge, Shuttlesfield, Shorncliffe Heights, Bridgefield, Lade, Orchard Heights, Kennington Lees, Willesborough Lees, Foord, Martello Lakes, Coolinge, Morehall, Orchard Valley, Lynwood, Palmarsh, Stubbs Cross, Old Hawkinge, Smeeth, St Marys Bay, Greatstone on Sea, Littlestone on Sea, Chilmington, Naccolt, Pett Street, Olantigh, Steed's Lane, Tutt Hill, Bulltown, Monks Horton, Bliby Corner
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
CT20 1, TN23 1, TN24 9, TN24 0, CT19 4, CT21 5, TN28 8, CT18 8, CT21 6, CT20 3, CT19 6, CT20 2, TN23 4, TN24 8, TN23 7, TN23 6, CT18 7, TN25 5, TN23 5, TN23 3, CT19 5, TN25 7, TN25 6, TN26 2, TN26 1, TN29 9, TN29 0, TN25 4, CT21 4
Home Instead Folkestone, Hythe & Ashford is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Physical help given to a person and prompting of an individual to carry out daily living tasks themselves.
Promoting good personal hygiene helps to prevent illness and the spread of infection. It also helps maintain self-confidence and dignity.
A familiar care professional matched with you provides personalised care and support to you in your own home in the way you want it to be provided.
We understand that it can be difficult accepting personal care and that is why you will be introduced to your Care Professionals and they will spend time getting to know you before assisting you with your personal care.
At Home Instead we ensure that each client has a small team of Care Professionals in place to provide you with care so you can be confident that you will have continuity from the same Care Professionals.
At Home Instead, we have a robust approach to ensuring that all Care Professionals have regular observations of practice that we call Support Visits, and assessments of competency for key activities such as handling medication or providing catheter care.
Enable your loved ones to continue to live their life with the support of the Folkestone, Hythe & Ashford team. If you would like more information about our high quality Personal Care service, please call us on 01303 847899, or fill out the form below.