Relationship-led and supportive home care in Derry/Londonderry from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
We provide trusted home care in Derry/Londonderry and the surrounding areas, where our passionate team of Care Professionals deliver personalised support to help clients maintain their independence at home. As winners of the Top 20 Home Care Provider award, we are proud to offer home care delivered by local Care Professionals in our community. Whether assisting with daily routines or enjoying an afternoon at a local cafe, our team provides both practical support and genuine companionship to help our clients feel valued. Being locally based also means we can respond quickly when families need us, offering reliable, flexible care, with one-hour minimum visits that prioritise spending quality time with our clients.
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We offer home care that fits easily and simply into our clients’ daily lives. Our Care Coordinators carefully manage schedules and remain readily available to address questions and changing needs. We understand that dependable, flexible care brings comfort to clients and families, which is why we adapt our support around your routines and preferences. We carefully match our clients with Care Professionals who share similar interests and are connected to the local community. This thoughtful pairing ensures that time is well spent on meaningful conversation, useful support and help staying connected with friends and family. From companionship to more complex care needs, we strive to do things with our clients, not for them.
Across the local area, our dedicated Care Professionals make a meaningful difference in clients’ lives, helping them maintain independence at home while providing families with peace of mind. Mary, a client’s daughter, shares on trustpilot.com, “The care provided to my mother has been exceptional, the Care Professionals treat her with such dignity and have become like extended family.” James, a client’s son, reflects, “Thanks to Home Instead’s wonderful support, Dad could stay in familiar surroundings, surrounded by precious memories – it meant the world to us all.” These heartfelt stories demonstrate the comfort and reassurance we bring to families across our community.
Let's have a chat to
see how we can help
Brothers Garth and Mark, the owner and the manager, grew up in the local area and were inspired to open their franchise to provide something different to rushed visits and impersonal service. They wanted to deliver a friendly, bespoke home care service that puts the client at the centre of everything they do. Registered Manager Emma brings many years of experience in caring for older and vulnerable adults, leading our client-led approach with companionship at its heart. By working closely with families, we tailor care to meet unique requirements and keep them informed of changes. The office team is always here to chat over a cup of tea, explain all the options available, and give peace of mind. If you’re unsure, they’ll let you know where to start.