Sanjeev Kaushal

Ensuring high quality home care services

The quality care delivered by our Care Professionals is constantly evolving to meet the changing needs of an older population. That includes integrating with healthcare, easing the burden on the NHS and increasingly using the home to treat medical conditions. Our Director of Care and Quality, Sanjeev Kaushal, is leading the way on this.

Sanjeev began his career building specialist pharmacies from the ground up, as well as performing senior leadership and management roles. Moving into hospital practice, he later specialised in cancer care, helping set up private oncology home care services enabling patients to receive their chemotherapy at home, administered by a dedicated cancer nurse.

Previously working for global healthcare giant McKesson as Chief Superintendent Pharmacist, Sanjeev has gained insight into European and international healthcare markets. His near 20 years in healthcare spans across both the private and public sectors.

Having been Board Director of the National Clinical Homecare Association, Sanjeev has represented the interests of all 16,000 home care companies who are members. The role saw him help build a five year plan informing the direction of clinical home care and working collaboratively with the NHS to ensure effective joined up services.

Our health & complex care at home was borne out of the belief that ‘the home is the hospital of the future’, which Sanjeev is a huge champion of. Across the UK we have Care Professionals trained in common clinical skills, such as catheter care, enteral feeding care, stoma care and basic wound care. Reducing the burden on the NHS, our clients can receive treatment at home from the same Care Professional who has performed other tasks for them, such as getting them dressed and cooking them a meal.

Sanjeev is leading the roll out of our health & complex care at home service. He is helping grow the number of Care Professionals trained to deliver this service and building on the skills that the training programme offers. People living longer brings with it the need to support more older people with a range of complex needs; Sanjeev is helping to build a workforce equipped to meet this demand and grow the services Home Instead can offer.

Already treating people post-hospital discharge, Home Instead is increasingly being recognised as an able partner of the NHS for discharge and admission prevention. Sanjeev is overseeing the use of technology, amongst other things, to allow for simpler integration with healthcare providers such as GPs, so that all parties can work together effectively to provide care and treatment.

Sanjeev is keen to change the perception that home care is only about getting someone washed and dressed. Working with Government, Sanjeev is taking part in policy conversations regarding social care to broaden what it can deliver, helping pave the way for a more prominent role for home care in the wider healthcare system.