Relationship-led and supportive home care in Send from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Our home care in Send and the surrounding area focuses on helping clients continue living independently in the homes they love. As winners of the Top 20 Home Care Provider award and rated ‘Outstanding’ by the Care Quality Commission, we understand that meaningful care is about taking time to build genuine relationships. Our Care Professionals spend quality time with each client, whether walking the dog along the canal, enjoying the lovely gardens at Wisley, or simply providing companionship at home. We’re particularly proud of our monthly wellbeing singing events at the local church and our specialist City & Guilds Assured Dementia Training, which helps us deliver personalised support that enriches our clients’ daily lives.
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We believe that quality home care in Send starts with giving our Care Professionals the time they need, which is why we never rush visits and maintain a minimum one-hour duration every time. Our locally-based office team carefully matches clients with Care Professionals who share similar interests and approaches to life, creating genuine connections that grow naturally. These longer visits mean we can truly understand each client’s preferences and routines whilst delivering personalised care at a comfortable pace. Whether supporting with morning routines, preparing favourite meals, or enjoying a proper chat over a cup of tea, our ‘no rush’ approach ensures every visit adds real value to our clients’ days.
We love receiving lovely feedback from clients and their loved ones. Marjorie, the mother of a client, shares, “Home Instead have provided carers for my daughter who has Down’s syndrome for nearly 9 years… I cannot speak more highly of the care she has received, I can relax and know she is in safe hands.” Debbie, a daughter of a client, expresses her gratitude, saying, “Home Instead have been a wonderful support to Dad and us, he has three visits a day we know he’s eaten well and any issues are quickly dealt with.
Let's have a chat to
see how we can help
Based in our Woking office, our experienced team brings together decades of professional care expertise to support our wonderful Care Professionals in Send and the surrounding areas. Our franchise owners, Sarah and Chris Daly, work closely with Care Manager Vicki, who began her journey with us as a Care Professional before completing her degree in Health and Social Care. We’re always here to provide guidance, answer questions and fully support our Care Professionals, helping them deliver outstanding care to local families. Our hands-on management approach means we truly understand both our clients’ needs and the vital role our remarkable Care Professionals play in supporting them.
We are an active part of daily life in Send and the surrounding villages, where our care team supports local clients in their own homes. Throughout the year, we organise regular Memory Cafes, providing a friendly meeting place for people living with dementia and their families to connect and share experiences. We’re regularly involved in community events, from hosting dementia workshops and scam awareness talks to joining in celebrations at local fairs, and our popular Singing for Wellbeing group meets weekly to bring music and joy to our clients’ lives.