Relationship-led and supportive home care in West Byfleet from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Our home care approach in West Byfleet and nearby villages offers a refreshingly different experience—more akin to a trusted family member visiting than a traditional service. As winners of the Top 20 Home Care Provider award and rated ‘Outstanding’ by the CQC, we’re proud to offer practical help and genuine companionship. We know care should adapt with evolving needs, so our Care Professionals build real relationships, whether exploring Brooklands or lunching with friends at Silvermere. Our unhurried visits, focus on personal matching, and continuity with the same Care Professionals create the special connection our clients value.
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Our dedicated team of Care Professionals in West Byfleet are carefully selected for their genuine warmth, empathy and shared values, ensuring we match their personalities and interests with yours. We take time to understand what makes each client unique, from favourite hobbies to daily routines, creating meaningful connections that go far beyond care tasks. Every Care Professional undergoes thorough DBS checks, comes with multiple professional references, and receives expert training to support older adults with confidence and skill. Through regular community activities, we help our clients stay connected to community life while maintaining their independence at home.
Our local clients and their loved ones tell us about their experiences on homecare.co.uk. One client’s son shares, “Home Instead have cared for my mother for several years, the carers always go above and beyond, everyone is warm and friendly. My mother looks forward to her visits and I feel happy that she is well looked after when I can’t be there.” Graham, another son of a client, tells us, “The Home Instead team of carers has made a significant improvement to my 93-year-old mother’s well-being… Her outlook on life has benefited from the interest and warmth shown by the carers.”
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Led by franchise owners Sarah and Chris Daly and our Care Manager Vicki, our team brings a wealth of experience to the table. Vicki, having progressed from a Care Professional to a manager, offers a deep understanding of the requirements of delivering top-notch care. We prioritise recruiting Care Professionals who share our commitment to building strong relationships and delivering consistent, high-quality care. Supported by ongoing training, including specialised programs for dementia and Parkinson’s care, our team provides the reliable and familiar service our clients value.
We are actively involved in West Byfleet and the surrounding areas, running regular Memory Cafes where clients and their families connect over tea and friendly conversation. Our team participates in key community events throughout the year, from hosting dementia workshops and scam awareness talks to joining the annual Remembrance Services. We bring music and joy to our community through our weekly Singing for Wellbeing Group, whilst our popular Macmillan Coffee Mornings and charity bake sales help raise funds for vital causes.