Relationship-led and supportive home care in Runcorn from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Our expert team provides trusted home care in Runcorn and the surrounding areas, bringing peace of mind to families through personalised support that helps clients maintain their independence. We’re proud to have achieved CQC ‘Outstanding’ status, delivering relationship-led care as good as we’d give to our own families. Our Care Professionals receive specialist City & Guilds Assured Dementia Training, enabling them to provide knowledgeable, compassionate support. From helping with daily routines to enjoying trips to Norton Priory Gardens or afternoon tea at Runcorn Hill Park, we create meaningful connections that enhance our clients’ lives while giving families complete confidence in our care.
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We carefully match our Care Professionals with clients based on shared interests and personalities, creating genuine friendships that go far beyond care duties. Our locally-based team takes time to understand each client’s individual preferences, ensuring we pair them with Care Professionals who share interests with them. By maintaining small, consistent care teams, our clients enjoy visits from familiar faces they’ve built real connections with. Whether it’s bonding over favourite TV shows, sharing stories about Runcorn’s history, or discovering mutual hobbies, these natural relationships help make our care feel more like catching up with a trusted friend.
We love receiving feedback from clients and their loved ones. Judith, a client’s daughter, shared, “Home Instead have been excellent. For several years now they have looked after Dad with a daily visit, helping him with daily tasks as well as taking him to medical appointments.” Kay, another daughter of a client, said, “Mum and Dad have dementia and the best thing we did was to ask Home Instead to step in. Their quality of life has improved so much, they are happy and settled now, thanks to the help and encouragement from the amazing caregivers and support from the reliable support staff.”
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see how we can help
Our experienced team provides personalised home care across Runcorn, Widnes and surrounding areas. Our Registered Care Manager, Jennifer Dagnall, brings extensive NHS and dementia care expertise, working alongside Deputy Manager Hayley Lewis, who understands first-hand the importance of dignified care through supporting her own grandmother. From our local office, our dedicated Care Coordinators, Laura and Nicola, work closely with our scheduling team to ensure seamless, relationship-led care that’s tailored to each client’s needs. Under Brian Moynihan’s leadership, we focus on matching the right Care Professionals to each client, creating genuine connections that help people live independently in their own homes.
We are actively involved in making a positive difference across Runcorn and the surrounding areas through regular community events and activities to boost mood and create lasting friendships. We also spread joy during the festive season with our ‘Be a Santa’ initiative, delivering gifts to older adults who might be feeling isolated, alongside hosting regular afternoon teas and participating in annual Macmillan Coffee Mornings that bring our community together.