Five-star care: How Home Instead Havant delivers outstanding support
Discover more about how Home Instead Havant, inspected and rated CQC Outstanding, 9 years local experience and a five star employer provides personalised care at home.
At Home Instead Havant, we are dedicated to providing outstanding care. With a CQC Outstanding rating overall and in three key areas—more than any other local provider in our area—our personal, flexible approach ensures that clients can remain independent at home.
Our Care Professionals are at the heart of what we do, and their dedication and five star care is clear in the heartwarming stories shared by families.
Building strong relationships with local clients and families
One family, who has been supported by us for over seven years, shared their experience of how our home care services and our team support local families:
“The Home Instead team are amazing! We have worked with them for over seven years, firstly with my mother who had dementia and now with my 94-year-old father whose needs are consistently changing.
The entire team feel like family now but remain totally professional at all times. Care plans are adapted and updated frequently, and the care professionals are always ahead of the game.”
5 Star Review via homecare.co.uk
What makes us different?
– Dementia care and home care rooted in personal experience
Mark, the owner of Home Instead Havant, has been leading the team for nine years. His personal experience caring for a close family member with dementia inspired him to set up the office and dedicate his career to improving the lives of older adults.
“Before founding Home Instead Havant, I worked for Help the Aged, Age UK, and Help Age International. My experience of family dementia care made me realise how crucial continuity and family support are,” says Mark. This commitment to quality care is reflected throughout our service.
– A trusted local team: Our team is carefully selected, and with nine years of local experience, we are proud to provide the best care possible. Alongside Mark, Lewis heads up recruitment and retention to ensure we have the very best people. This focus on our team has earned us five-star employer recognition, an award that reflects how well we look after our staff.
– Flexible care plans that evolve with needs: Our care plans are designed to adapt as our clients’ needs change.
– The app that keeps families connected: Our app offers peace of mind to families, even those living overseas. It provides real-time updates and detailed visit reports so families can stay connected and informed about their loved one’s care.
– Building meaningful relationships through local care: At Home Instead Havant, care is not just about tasks—it’s about relationships. Our Care Professionals build strong connections with clients, treating them like family.
– Local office on hand: These connections are strengthened by the support provided from our local office in Hayling Island, where we handle scheduling and keep families informed.
"Dad really looks forward to the daily evening visit, and the Care Professionals do a phenomenal job, treating him as if he was a member of their family."
Son of client
Contact us to experience outstanding home care
With a CQC Outstanding rating, 9 years local experience, and a dedicated, compassionate local team, we’re proud to be an established and trusted home care provider in the local area, covering Havant, Emsworth, Waterlooville and Hayling Island.
To have a conversation about how we could support you or a loved one with our home care services, send us an enquiry online or call us on 02393 878520. Or visit our website to apply and become a Care Professional.
