Starting the conversation about care for a loved one can be challenging. Home Instead Havant supports families from the first call to a personalised care consultation.
For families with older loved ones in Havant, Emsworth, Hayling Island, and Waterlooville, the idea of arranging care for a loved one can be overwhelming. However, starting this conversation early can make all the difference. Our team at Home Instead Havant has guided many families through this journey, and although planning ahead is not always possible, it’s certainly beneficial.
Here’s how to begin this important conversation with your family and what to expect from your first phone call to us, where we’re here to guide and support you at every step.
Often, families wait until a crisis arises to discuss care options, which can lead to rushed decisions. By approaching this conversation early, your loved one has the opportunity to express their wishes, whether it’s to stay in their own home with support or what type of services they might prefer if their needs change. Beginning this dialogue also allows families to explore the many personalised care options available in our local Hampshire area and to fully understand the level of support they can expect from our team.
Starting the care conversation early not only empowers your loved one but also gives the entire family peace of mind. Our team at Home Instead Havant is here to provide guidance and support families – including family caregivers– every step of the way, ensuring that when the time comes, the transition to receiving care at home is as smooth and positive as possible.
Approaching the topic of care can feel delicate, especially if your loved one values their independence and has concerns. Here are some tips to make it easier:
Begin the conversation in a comfortable, private setting where you won’t be interrupted. This could be during a quiet moment at home or while on a relaxing walk. Avoid high-stress times or family gatherings where the topic could feel overwhelming.
Frame the conversation around how care could support their independence rather than limit it. Emphasise that home care services, like those provided by Home Instead Havant, are designed to enable older adults to stay in their own homes with dignity and comfort. Our personalised approach means that each care plan is uniquely tailored to you, allowing our clients to remain in control of their routine and lifestyle.
If possible, share examples of friends or family who have benefited from care services. Many families find it helpful to mention the level of companionship, flexibility, and peace of mind that professional care can bring. The Care Professionals at Home Instead Havant are trained not only to provide exceptional physical care but are also carefully matched to develop meaningful connections with clients, treating each person as family.
Give your loved one time to express their thoughts, concerns, and preferences. Acknowledge their feelings, whether it’s worry about losing independence or anxiety about change. Reassure them that everyone involved, family, friends, and potential care providers, shares a commitment to supporting their well-being, dignity, and independence.
From the moment you reach out to us, our local team is here to support and guide you. A simple phone call to our office team in Hayling Island is often the first step to understanding your family’s unique situation and how we can help. During that first conversation, we’ll listen closely to your needs and answer any questions about our services, which include companionship, personal care, dementia support, and more. We know that every family is different, and we’re committed to offering support that’s as unique as each client.
After the initial call, we’ll arrange a care consultation. This is a relaxed, informal meeting where we come to your loved one’s home to learn more about them. Their lifestyle, preferences, and any health considerations. This consultation is an opportunity for you to meet us and for us to meet your family face-to-face and address specific needs in a comfortable, familiar setting.
During this consultation, we’ll work together to outline a tailored care plan that aligns with your loved one’s preferences, goals, and daily routines. Whether your loved one needs occasional companionship in Emsworth or daily personal care in Waterlooville, our flexible approach ensures the right level of support.
We’re inspected and rated Outstanding by the Care Quality Commission, which reflects our commitment to exceptional care and dedication to the families in Havant and surrounding areas. Our team is not only highly trained and valued, but we are also deeply invested in the local community. We understand the value of continuity, communication, and trust when it comes to providing the best possible care.
We can also offer real-time updates through our family app, which provides peace of mind for relatives who may live further afield or benefit from regular updates on their loved one’s well-being.
If you’re ready to explore home care options for your loved one, reach out to our team at Home Instead Havant. We’re friendly and professional, and we are here to answer your questions, provide compassionate guidance, and help you make informed decisions that respect your family’s values and preferences. Call us today to start the conversation with a chat about you or your loved one.
Learn more about our home care services by calling us on 02394 249683 or for job opportunities apply online at our website.