Relationship-led and supportive home care in Ledbury from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
We provide award-winning home care in Ledbury and across Herefordshire, helping clients maintain their independence while living safely at home. Our Care Professionals become genuine companions, sharing meaningful moments like a slice of cake at Janey’s or support organising the weekly shop. As a Top 20 Home Care Provider in the West Midlands for four consecutive years, we’ve earned our reputation through exceptional care, specialist training, and extensive local knowledge. From helping with daily routines to providing expert dementia care, our team offers flexible support that adapts to each client’s needs, backed by our round-the-clock emergency support line and close partnerships with local healthcare teams.
Let's have a chat to
see how we can help
We understand how meaningful it is to remain independent at home, which is why our dedicated team takes pride in delivering exceptional care across Ledbury and the surrounding areas. Our personalised home care service brings peace of mind to families, removing the stress of long-term care decisions while often proving more cost-effective than residential alternatives. With our locally-based office team and carefully selected Care Professionals, we provide the same warmth and attention you’d expect from family, helping clients maintain their familiar routines. We’ve built strong partnerships with local NHS and healthcare teams to ensure our clients receive responsive, comprehensive support that genuinely enhances their daily lives.
We love hearing from clients, including Tara, daughter of a client, who shared on homecare.co.uk, “My heartfelt thanks to all at Hereford Home Instead. They have become very much part of our family.” Donna, another daughter, also expressed her gratitude, saying, “My mother would not be able to continue living in her home if it was not for the caregiver’s companionship and support.” These testimonials from our lovely clients and family members reflect our commitment to building strong, supportive relationships with our clients, ensuring they receive compassionate care that enhances their quality of life.
Let's have a chat to
see how we can help
Our local leadership team combines decades of experience delivering exceptional home care across Ledbury and Herefordshire. Natalie Cooke, our CQC Registered Manager, has over 25 years in adult social care and personal experience supporting her parents at home. Co-owner Andrew Wood combines his healthcare expertise with personal experience caring for parents with dementia. We heavily invest in our Care Professionals through specialised training in dementia, Parkinson’s, and medication support, with many team members staying for years—something our clients value. We’re proud that our local knowledge and responsive support make us a trusted partner for families, NHS teams, and healthcare networks across the region.
We are active members of the Ledbury community, bringing people together through our monthly lunch club in Hereford where clients enjoy good food and friendly conversation. Our team regularly hosts free Dementia Awareness workshops and Scam Prevention talks, helping local families better understand and navigate these important issues. We also arrange welcoming afternoon tea events, creating valuable opportunities for our clients to socialise and maintain strong connections within their local area.