Available in select locations only
Safe Home Alert
Safe Home Alert is a combination of discreet home care sensor technology, together with the latest Artificial Intelligence. The system provides reassurance that the activity of your loved one is as expected and raises alerts when patterns change.
How can you be sure your loved ones are safe at home without intruding?
Smart but subtle devices are fitted throughout the home, which are connected to the Safe Home Alert solution. It tracks movement in the home and monitors the use of appliances such as kettles and televisions.The system learns what normal activity looks like, notifying the person’s family and the Safe Home Alert response centre if anything that isn’t the norm occurs. For example, if the person hasn’t got out of bed at their usual time, those with access to the solution will be alerted, enabling them to act quickly. Also included is a Personal Alarm including both pendant and alarm unit to make direct contact with the Safe Home Alert response centre in an emergency.
How can Safe Home Alert help?
Movement in the home
Sensors raise an alert if it appears a person has fallen or become immobile in high risk areas like the bathroom. It can also establish if the person is doing anything dangerous like going downstairs multiple times at night. Door sensors indicate if a door has been open for too long, ensuring that your loved one is safe at all times.
Monitor hydration and nutrition
Smart plugs on kitchen appliances will monitor when they have been used. It’s particularly important to track the eating and drinking habits of older people with dementia, since they can easily forget to do this. Families and Home Instead Care Professionals can step in and encourage the person to eat and drink before they become malnourished or dehydrated.
Track activity levels
With motion sensors, Safe Home Alert keeps an eye on how long a person spends in bed or sat on a chair. If this time increases significantly, family members will be informed, and Home Instead Care Professionals can encourage more physical activity if necessary.
24/7 emergency assistance
If an emergency arises, your loved one will be connected automatically to the Emergency Resolution Team at the touch of a button. The team knows straight away who they have been connected to, where they live, and their medical history. Using the loudspeaker on the base unit, the team will give reassurance and can call personal contacts or get emergency assistance if required.
This is a company whose staff really do care on a personal level and who are client orientated, providing stimulative activities, conversation and going the extra mile to help client and family.
Eileen, Client
Home Instead have an experienced caring team that far exceeds in quality anything we experienced from other agencies at this point of service.
Steve, Client
I have had my care from Home Instead for almost ten years and things just keep getting better. I can’t praise them enough.
Kevan, Client
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Advice & Support
Anyone using Safe Home Alert will need broadband internet, a telephone landline and a router with a spare network port. The sensors and smart plug use Wi-Fi to communicate with the hub unit while the hub must be connected to a router using an ethernet network cable.
The alarm base unit must be connected to a telephone landline as the personal alarm pendant calls the Emergency Resolution Team through this unit. If the Wi-Fi or broadband connection goes down, you or your loved one will still be able to call using the personal alarm pendant.
The Emergency Resolution Team will be alerted if no first morning activity is not detected, if there is no movement in a high risk area such as the bathroom or if an exterior door has been left open. If the personal alarm pendant button is pressed the Emergency Resolution Team will also be alerted and will speak over the alarm equipment.
If you or your loved one live alone and need some support to continue living independently then this package from Taking Care can be of great benefit. Having a personal alarm can be reassuring to your or your loved one that a friendly voice is just a button press away. Safe Home Alert can provide support to you or your loved one to allow them to feel more secure and live well at home.