Relationship-led and supportive Live-in Care in Horsham, Haywards Heath & Burgess Hill from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Staying in your own home, surrounded by precious memories and familiar comforts, makes such a difference to wellbeing. Our live-in care service across Horsham, Haywards Heath and Burgess Hill enables you to do just that, with bespoke day and night support from one or more highly-trained Care Professionals who live with you in your home. Many families find that our live-in care offers the perfect alternative to residential care, particularly cost effective for couples who want to stay together. With our 9.9/10 score on homecare.co.uk, families trust us to provide professional, personalised care that helps their loved ones thrive at home.
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Life feels so much better when you can maintain your own routines and choices while having reliable support on hand. Your live-in Care Professional becomes a trusted presence, supporting you with personal care, medication management and daily activities, all while respecting your home and privacy. For clients living with dementia or Parkinson’s, we provide specialist support that grows with changing needs. Our focus is always on understanding what matters to you – from your morning coffee preferences to your favourite evening television shows.
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
The warmth and dedication of our care team comes through in the feedback we receive on homecare.co.uk. One family member captured this perfectly: “When my mother had an unexpected extended stay in hospital, Home Instead suspended her care package without question and then quickly helped to reinstate the extra support needed when she was discharged.” Another family praised our personal touch: “The carers who visited my mother-in-law were well chosen and liked, and the overall service was very professional.” These real experiences reflect our commitment to flexible, attentive care.
Let's have a chat to
see how we can help
Looking after someone at home takes skill, understanding and dedication – qualities we look for when recruiting and training all our live-in Care Professionals. We invest in comprehensive training for complex care needs, including medication management and our City & Guilds-accredited dementia programme, ensuring our team provides skilled, confident care with real understanding. Led by Pearl Blakemore since 2011, our local office team manages all aspects of our live-in care service, with each team member bringing valuable expertise and experience, they make sure the right Care Professional is matched to the client taking into consideration the clients preferences and shared interests.
Supporting someone at home often needs a network of care, which is why we’ve built trusted relationships with local GPs, district nurses and pharmacists. Our connection with Age UK West Sussex helps us link clients to community activities that enhance daily life. Families often meet us through our regular presence in Horsham town centre, where we offer guidance about care options for their family members. Being actively involved in local dementia and Parkinson’s awareness initiatives means we’re always learning new ways to support our clients better.
Our office provides care for people at home in the following areas:
Haywards Heath, Burgess Hill, Hurstpierpoint, Roffey, Southwater, Kingsfold, Broadbridge Heath, Hassocks, Henfield, Cox Green, Cuckfield, Lindfield, Keymer, Rudgwick, Partridge Green, Ardingly, Littlehaven, Balcombe, Warnham, Tower Hill, Faygate, Cowfold, Barns Green, Ditchling, Slinfold, Horsted Keynes, Handcross, Bolney, Mannings Heath, Small Dole, Wivelsfield Green, Warninglid, Oakhill, Sayers Common, Chelwood Gate, Wivelsfield, Danehill, Rusper, Albourne, Littleworth, Lower Beeding, Chelwood Common, Staplefield, Sedgwick, Shermanbury, Crabtree, Rowhook, Dial Post, Maplehurst, World's End, Itchingfield, Wineham, Brooks Green, West Grinstead, Fulking, Coolham, Ditchling Common, Walstead, Blackstone, Westmeston, Plummers Plain, Ansty, Lambs Green, Brook Street, Twineham, Copsale, Clayton, Twineham Green, Slaugham, Strood Green, Newtimber, Birchgrove, Abbotsford, Goose Green, Shipley, Woodmancote, Slough Green, Nuthurst, Highbrook, North Heath, Two Mile Ash, Highwood, Whitehall, Winterfold, Horsham, New Town, Mowbray, Whitemans Green, Old Wivelsfield, Goddards' Green, Wickhurst Green, Bucks Green, Ellens Green, Hickstead, Scaynes Hill, Baynards, Coolhurst, The Bar, Marlpost, Platt's Green, Rapkyns Care Village, The Capite, Roman Gate, Broadford Bridge, Jolesfield Common, Christ's Hospital, Broomers Corner, Monks Gate, Clemsfold, Bashurst Hill, Denne Park, Tismans Common, Ditton Place, Durrant's Village, Old Holbrook, Butcher's Row, Dragons Green, Newfoundout, Doomsday Green
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
RH16 3, RH12 1, RH16 4, RH17 5, RH12 2, RH15 0, RH16 2, RH12 5, BN5 9, RH17 6, BN6 8, RH13 5, RH15 9, RH13 6, RH15 8, RH13 9, RH16 1, RH12 4, RH13 0, RH12 3, BN6 9, RH13 8, RH17 7
Home Instead Horsham, Haywards Heath & Burgess Hill is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Ensuring reliable live-in care means having robust support ready to handle any changes or emergencies. It’s important to ask how a provider manages carers schedules, especially if adjustments are needed or if a carer is unavailable.
At Home Instead we maintain a comprehensive local team that coordinates alternative arrangements in situations such as if the Care Professional is ill, without disrupting care continuity – ensuring your loved one always receives the attention they need.
There are broadly two types of live-in care providers: self-employed carers and professional care companies. Self-employed carers typically offer flexibility and may cost less, but they often lack regulation, comprehensive training, and insurance, which can impact the quality and reliability of care.
Professional care companies, like Home Instead, directly employ Care Professionals who are rigorously trained and fully background-checked and insured. These employees are covered under the company’s policies, including national insurance and payroll, ensuring a secure, and high-standard care environment.
Training and qualifications are vital in ensuring live-in carers deliver high-quality care. It’s a good idea to ask about the providers training levels and certifications.
Home Instead’s Care Professionals receive comprehensive training in areas such as mobility support, dementia and Parkinson’s care, catheter management, and end of life support. Our commitment to ongoing professional development ensures they are well-prepared to provide compassionate and effective care across various scenarios.
Compatibility between a live-in carer and client can greatly influence the quality of care. It’s beneficial to enquire about the matching process and how a provider ensures that the caregiver’s personality and skills align with the client’s needs and preferences.
At Home Instead, we carefully, match clients with one or more Care Professionals based on shared interests and care requirements to foster a comfortable and supportive relationship.
Continuity of care is essential, especially in emergencies or when regular live-in carers are unavailable. Ask your care provider how they handle such situations.
Home Instead has protocols in place to ensure that care continues seamlessly, with trained Care Professionals ready to step on so that your loved one’s needs are always met without interruption.
Live-in care means a trained, professional carer will live with you in your home in order to provide the care you need on a regular basis, and support your specific needs. This is often a preferable alternative to a care home or nursing home, and it allows older people to remain living in their own home alongside a constant companion who can assist with things like personal care, specialist medical care, cooking, housework, and more.
Every live-in care package is unique to the individual client, so the best way to gauge how much this will cost you is to get in touch to discuss your loved ones needs. As a rough guide to cost, live-in care through an agency often ranges from around £1,350 to £2,000 per week in the UK, depending on their needs and other factors mentioned in our guide on cost linked below.
Live-in care is not the same as 24-hour care. A Care Professional will typically work an 8 to 10 hour day. Those hours will be discussed in your initial assessment and tailored to suit the needs of the person receiving care. A live-in Care Professional is of course on hand in case of emergencies, but it is not generally expected that they will provide ongoing night care. The Care Professional also needs to have breaks throughout the day, and other Care Professionals may visit the home if a wrap-around care service is offered, giving the main care provider their needed breaks without any interruption in support.
A live-in Care Professional must have their own bedroom for personal space. It is also typically expected that the home has an internet connection. Arrangements for food will be discussed in your consultation, but the Care Professional typically receives a weekly food allowance to purchase food for themselves. Live-in Care Professionals may cook and eat with their clients, or they may decide to do this separately, depending on the dietary requirements and personal preferences of everyone involved.
Live-in care at home empowers the elderly to maintain their independence, dignity, and a sense of control over their lives, while still receiving dedicated, comprehensive support. By far the main benefit is that live-in care allows care recipients to remain in the comfort and familiarity of their own home, which can significantly enhance emotional well-being and quality of life. This form of care is highly personalised, adapting to the specific needs and routines of the individual, ensuring tailored support for daily activities, medication management, mobility assistance, and more. The one-on-one nature of live-in care fosters a strong bond between the Care Professional and care recipient, providing companionship and reducing feelings of isolation. Staying at home eliminates the disruption and stress often associated with moving to a care facility, and even 24 hour live-in home care can also be considerably more cost-effective than residential care options, as it avoids facility fees which can often be extremely steep.
Enable your loved ones to continue to live their life with the support of the Horsham, Haywards Heath & Burgess Hill team. If you would like more information about our high quality Live-in Care service, please call us on 01403 248227, or fill out the form below.