Relationship-led and supportive Personal Care in Horsham, Haywards Heath & Burgess Hill from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
We know that accepting help with personal care can feel like a significant decision, and we approach these sensitive aspects of care with genuine understanding and respect. Our personal care service, fully regulated by the Care Quality Commission (CQC), supports people across Horsham, Haywards Heath and Burgess Hill with maintaining their dignity and independence. With a 9.9/10 rating from clients on homecare.co.uk, families trust us to provide attentive, professional care that helps their loved ones feel comfortable and confident. Our visits last at least an hour, giving us time to focus on what matters to you, at your pace.
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The personal nature of care means having the right support makes all the difference. Our Care Professionals become familiar, trusted faces, taking time to understand your preferences – from your favourite toiletries to how you like your hair styled. We help with everything from washing and dressing to managing medications and maintaining good personal hygiene, always working at your comfort level. Having consistency in your care team means you can feel relaxed and at ease, knowing your routines and preferences will be respected.
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
Our approach to personal care has made a real difference to many families, as shared on homecare.co.uk. One client’s daughter noted: “The carers who visited my mother-in-law were well chosen and liked… they treated her with dignity and respect.” Another family member appreciated our consistent support: “We have been completely happy with their service and care. He has had the same carers and been able to build a good relationship with them.”
Let's have a chat to
see how we can help
Our local Care Professionals receive comprehensive training in all aspects of personal care, ensuring they provide support with both skill and sensitivity. Led by Pearl Blakemore since 2011, our local team includes Care Manager Jodi Johnson, who brings extensive experience in supporting clients with varying care needs. Every Care Professional completes detailed practical training in personal care techniques, moving and handling, and our City & Guilds-accredited programme. This thorough preparation, combined with ongoing support, means they can provide care with confidence and understanding.
Building strong relationships with local healthcare providers helps us deliver joined-up support for our clients. We work closely with GPs, district nurses and pharmacists to ensure personal care needs are met effectively. Our partnership with Age UK West Sussex connects clients to additional support services when needed, while our regular presence at Horsham’s Boots store helps families understand their care options. Being active in our community through various initiatives means we’re always learning and improving how we support our clients’ personal care needs.
Our office provides care for people at home in the following areas:
Haywards Heath, Burgess Hill, Hurstpierpoint, Roffey, Southwater, Kingsfold, Broadbridge Heath, Hassocks, Henfield, Cox Green, Cuckfield, Lindfield, Keymer, Rudgwick, Partridge Green, Ardingly, Littlehaven, Balcombe, Warnham, Tower Hill, Faygate, Cowfold, Barns Green, Ditchling, Slinfold, Horsted Keynes, Handcross, Bolney, Mannings Heath, Small Dole, Wivelsfield Green, Warninglid, Oakhill, Sayers Common, Chelwood Gate, Wivelsfield, Danehill, Rusper, Albourne, Littleworth, Lower Beeding, Chelwood Common, Staplefield, Sedgwick, Shermanbury, Crabtree, Rowhook, Dial Post, Maplehurst, World's End, Itchingfield, Wineham, Brooks Green, West Grinstead, Fulking, Coolham, Ditchling Common, Walstead, Blackstone, Westmeston, Plummers Plain, Ansty, Lambs Green, Brook Street, Twineham, Copsale, Clayton, Twineham Green, Slaugham, Strood Green, Newtimber, Birchgrove, Abbotsford, Goose Green, Shipley, Woodmancote, Slough Green, Nuthurst, Highbrook, North Heath, Two Mile Ash, Highwood, Whitehall, Winterfold, Horsham, New Town, Mowbray, Whitemans Green, Old Wivelsfield, Goddards' Green, Wickhurst Green, Bucks Green, Ellens Green, Hickstead, Scaynes Hill, Baynards, Coolhurst, The Bar, Marlpost, Platt's Green, Rapkyns Care Village, The Capite, Roman Gate, Broadford Bridge, Jolesfield Common, Christ's Hospital, Broomers Corner, Monks Gate, Clemsfold, Bashurst Hill, Denne Park, Tismans Common, Ditton Place, Durrant's Village, Old Holbrook, Butcher's Row, Dragons Green, Newfoundout, Doomsday Green
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
RH16 3, RH12 1, RH16 4, RH17 5, RH12 2, RH15 0, RH16 2, RH12 5, BN5 9, RH17 6, BN6 8, RH13 5, RH15 9, RH13 6, RH15 8, RH13 9, RH16 1, RH12 4, RH13 0, RH12 3, BN6 9, RH13 8, RH17 7
Home Instead Horsham, Haywards Heath & Burgess Hill is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Physical help given to a person and prompting of an individual to carry out daily living tasks themselves.
Promoting good personal hygiene helps to prevent illness and the spread of infection. It also helps maintain self-confidence and dignity.
A familiar care professional matched with you provides personalised care and support to you in your own home in the way you want it to be provided.
We understand that it can be difficult accepting personal care and that is why you will be introduced to your Care Professionals and they will spend time getting to know you before assisting you with your personal care.
At Home Instead we ensure that each client has a small team of Care Professionals in place to provide you with care so you can be confident that you will have continuity from the same Care Professionals.
At Home Instead, we have a robust approach to ensuring that all Care Professionals have regular observations of practice that we call Support Visits, and assessments of competency for key activities such as handling medication or providing catheter care.
Enable your loved ones to continue to live their life with the support of the Horsham, Haywards Heath & Burgess Hill team. If you would like more information about our high quality Personal Care service, please call us on 01403 248227, or fill out the form below.