Our tips for starting a conversation about home care

Discover five practical tips for starting a sensitive conversation about home care with your relative or friend.

Starting a conversation about home care with a friend or relative can feel challenging, but our team at Home Instead Ilkeston and Hucknall is here to support you every step of the way. Led by Care Manager Natasha, who brings over 20 years of experience in Health and Social Care and joined Home Instead in 2011, our local team has the expertise to guide you through this important discussion with empathy and understanding.

Father and daughter sitting on a couch both happy and smiling while daughter is holding her father

Here’s some ideas on how to approach this important topic with empathy and confidence.

1. Choose the right moment and setting

Timing matters. Try to find a moment when everyone feels relaxed, such as over tea or during a quiet afternoon. A private, comfortable space allows you to speak openly. Including other family members early on brings together everyone’s perspectives, encourages a collaborative approach and allows you to make the best care decisions. Remember that this can be the start of an ongoing dialogue. 

2. Prepare with careful research

Preparation can empower you and ease any tension. Learn about local care options and take time to think about any emotional reactions that might arise. Home Instead Ilkeston and Hucknall can offer guidance on home care options and practical solutions for families, giving you the tools to discuss this sensitive subject with confidence.

3. Open the conversation with empathy

When you start the conversation, keep the tone gentle and empathetic. Ask open-ended questions, like, “How do you feel about getting some extra support?” rather than pushing for decisions. Emphasise that your friend or relative’s voice matters and that the goal is to support their preferences and well-being.

4. Share real-life examples

Sometimes, examples can help make the conversation feel less daunting. Share how others have benefited from assistance, whether it’s with everyday tasks or companionship. Stories from families who work with Home Instead, like those who find relief through help with daily activities, can make the idea of care at home seem more relatable and reassuring.

5. Address financial topics gradually

Talking about finances is essential, but it doesn’t have to feel overwhelming. Address care costs one step at a time to keep the conversation manageable. Reassure your loved one that this is a shared journey and you’re there to help talk things through. Home Instead Ilkeston can also provide information on costs to support your family’s planning.

When you need extra support with a conversation

If the conversation feels difficult or emotions run high, a neutral third party – such as a social worker or a doctor – can provide helpful guidance. At Home Instead Ilkeston, we’re here to support your family through these conversations with expertise and compassion, and can offer care consultations at home, helping make the process as comfortable and informed as possible.

Let’s have a conversation about care, and take a positive step towards peace of mind for everyone involved. To begin, download the Home Instead Guide to Care Conversations to support your discussion

Three people discussing inside a room, two men and 1 woman with papers on the table and a flower vase

For more information, to ask questions about home care or to book a care consultation, don’t hesitate to contact our experienced and friendly team at The Old Police Station in Ilkeston on 0115 671 9970. 

If you’re considering joining our team, you can apply online to become a Care Professional in the Ilkeston or Hucknall area.