Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.
Our Care Professionals and Live-In Care Professionals are employed by us and are positioned right at the heart of our service. They are an incredibly compassionate, dependable and caring group of individuals, who come from all walks of life.
Our Care Professionals
Chris founded the Ipswich office of Home Instead with his wife Susanna in 2009 and is responsible for the overall leadership and direction of the company. He is passionate about empowering people to fulfil their potential and committed to changing the face of ageing.
Chris and Susanna Lye
Franchise Owners
Joanna joined Home Instead in November 2012. She is responsible for the overall management of our growing company, ensuring compliance with the Care Quality Commission's (CQC) regulations and Home Instead’s standards in all aspects of care.
Joanna McCall
General Manager
Anne joined Home Instead as a Care Professional in 2015, and in 2017 joined the office team. Anne now holds the position of Head of Care and shares the CQC Registered Manager responsibility for our service with our General Manager and Head of People.
Anne Belton
Head of Care
Mukti was appointed the role of HR Officer in September 2016 and was further promoted to 'Head of People' in 2018. Mukti shares the CQC Registered Manager's responsibility for our service with our General Manager and Head of Care.
Mukti Patel
Head of People
Naomi is our Senior Client Services Representative for Woodbridge, Felixstowe, and the surrounding rural areas. Naomi conducts care consultations with prospective clients and liaises with our clients and their families to ensure they receive the highest quality of service.
Naomi Seston
Senior Client Services Representative (Coastal)
Louise joined us in 2018 as a Care Professional and Weekend Service Supervisor. In 2019 Louise progressed to the office team, where she holds the position of Senior Care Team Leader, responsible for the training, retention and supervision of our coastal caregiving team.
Louise Snell
Senior Care Professional Team Leader
Dayrell joined Home Instead in late 2023 as our Care Team Leader for the Ipswich Area. Dayrell is responsible for the training, retention, and supervision of our growing caregiving team in the Ipswich area.
Dayrell Leeks
Ipswich Care Professional Team Leader
Wendy joined us in 2013, holding the position of Client Services Manager for seven years. In 2020 Wendy started a new role for the company as Head of Community Engagement, in which she reaches out to our local communities to create awareness of our services.
Wendy Chard
Head of Community Engagement
Nikkii is responsible for recruiting outstanding individuals to join our growing team of Care Professionals, as well as running monthly recruitment events and networking in the local community.
Nikkii Seston
Recruiter
Latitia holds the position of Client Services Representative. She conducts care consultations with prospective clients, liaises with our clients and their families to ensure they receive the highest quality of service.
Latitia Fadeyi
Client Services Representative (Ipswich)
Dawn joined Home Instead as a Care Professional in 2018 and in 2020 progressed to the office team, where she holds the position of Care Coordinator, ensuring the smooth running of our service in Woodbridge, Felixstowe, Wickham Market and the surrounding rural areas.
Dawn Harris
Care Coordinator (Coastal)
Renata joined Home Instead in 2023 as a Care Professional and in 2024 progressed to the office team, where she holds the position of Care Coordinator, ensuring the smooth running of our service in Ipswich and the surrounding villages.
Renata Zakarauskiene
Care Coordinator (Ipswich)
Claire joined Home Instead in 2017 as a Care Professional & in 2023, progressed to the office team where she holds the position of Quality Specialist and is responsible for ensuring our clients and Care Professionals receive quality care and support.
Claire Boakes
Quality Specialist
Jess joined Home Instead in early 2017 as a Care Professional, progressing to the office two years later. She holds the position of Business Administrator, responsible for providing support to our Head of People in the recruitment, retention & engagement of our growing team.
Jess Eaton
Business Administrator
Claire rejoined the Home Instead team in 2016, having worked with us prior in 2011 as a Care Coordinator. Claire is responsible for the financial administration of the company, including client invoicing, payroll and accounting, and providing PA support to Chris Lye.
Claire Martin
Financial Administrator and PA to Chris Lye
Sophie joined Home Instead in early 2018 as a Care Professional and in mid-2021 progressed to the office team to take the position of Marketing Coordinator. She is responsible for the company’s digital marketing communications and public relations activities.
Sophie Martin
Marketing Coordinator
Penny joined Home Instead in 2020 as a Care Professional & in 2022, progressed to the position of Office Auditor. Penny is responsible for auditing our care notes and ensuring that we are as responsive as possible to our client's needs and supporting our Care Professionals.
Penny Allan
Auditor
Ellie joined Home Instead in 2022 as a Care Professional and in 2023, took on the position of Office Auditor alongside Penny. Ellie is responsible for auditing our daily care notes and ensuring that we are as responsive as possible to our client's needs.
Ellie Hale
Office Care Auditor
Our office provides care for people at home in the following areas.
Ipswich, Greenwich, Felixstowe, Gainsborough, Kesgrave, Maidenhall, Old Felixstowe, Sutton Heath, Trimley St Mary, Lodge Farm, Racecourse, Martlesham Heath, Stoke Park, Rendlesham, Walton, Broke Hall, Melton, Ravenswood, Wickham Market, Priory Heath, Rushmere St Andrew, Westbourne, Warren Heath, Martlesham, Grange Farm, Grange Farm, Grundisburgh, Brookwood, Kirton, Hollesley, Ufford, Orford, Nacton, Bucklesham, Waldringfield, Little Bealings, Tunstall, Hasketon, Eyke, Sutton, Campsea Ashe, Bawdsey, Easton, Newbourne, Bredfield, Levington, Bromeswell, Hacheston, Clopton Corner, Sudbourne, Marlesford, Whitehouse, Shottisham, Little Glemham, Chillesford, Chantry, Butley, Dallinghoo, Burgh, Great Bealings, Stoke, Pettistree, Blaxhall, Woodbridge, Castle Hill, Boulge, Clopton, Whitton, Debach, Alderton, Falkenham, Felixstowe Ferry, Boyton, Capel St Andrew, Iken, Butley High Corner, Rushmere, California, Waldringfield Heath, Clopton Green, Hemley, Stone Common, Shingle Street, Brightwell, Butley Low Corner, Spratt's Street, Friday Street, Gedgrave, Ramsholt, Foxhall, Akenham, Bixley, Maidensgrave, Purdis Farm, Old Kesgrave, The Dales, Drybridge Hill, Mill Hills, Belstead Hills, Trimley St Martin, Wantisden, Butley Abbey, Stratton Hall, Lower Falkenham, Trimley Lower Street, Thorpe Common, Capel Green, Ely Hill
If your town doesn't appear above please check the postcodes below
to see if we cover your area.
IP11 7, IP4 2, IP5 3, IP5 2, IP11 4, IP1 2, IP1 4, IP1 6, IP1 5, IP11 0, IP4 3, IP12 1, IP4 1, IP3 9, IP3 0, IP1 1, IP5 1, IP4 4, IP1 3, IP13 6, IP11 2, IP2 9, IP12 4, IP2 8, IP4 5, IP11 3, IP2 0, IP10 0, IP11 9, IP3 8, IP13 0, IP12 3, IP12 2
Recruitment Drop-in
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Recruitment events October / November
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We have officially launched our annual gift-giving campaign
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Recruitment events September / October
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Local care company named finalist in the EADT Business Awards
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Finalists - East Anglian Daily Times Business Awards 2024
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