Lancaster's Pride: Home Instead Celebrates Award for Top Care Provider

Celebrate with Home Instead Lancaster as we’ve been honoured with the 2024 award for top home care providers in the North West.

At Home Instead Lancaster, we are immensely proud to announce that we have been awarded the 2024 Home Care Award for being one of the top 20 providers in the North West of England.

This award holds great significance to us as it is based on the real words and recommendations from some of those who matter most—our clients, their families, and the older adults we have the privilege to support. This recognition stems from the daily dedication of our Care Professionals who, visit after visit, make a profound difference in the lives of our clients. They are supported by our dedicated local office team too, who are ensuring our high quality service.

Sam, our owner at Home Instead Lancaster, shares, “We’re delighted to receive this award. It’s recognition that the hard work of our team really makes a difference to families and clients. I’m always grateful to be working in a role where I get to be involved in the local community and make a difference in so many people’s lives. It is a privilege to lead a team of Care Professionals and office staff who are passionate about uplifting the lives of the elderly.”

Reviews from Clients and Families in and Around Lancaster and Morecambe

Here are a few recent reviews that motivate and inspire our local team at Home Instead:

5 Star Review, Daughter of a client ⭐⭐⭐⭐⭐

“Home Instead have been caring for my mum for four months. Their visits, which include help with personal care, meals, and household tasks, three times a day, have become invaluable. What makes Home Instead stand out is that Mum has a small, consistent team of lovely carers, ensuring continuity in her care.”

5 Star Review, Son of a client ⭐⭐⭐⭐⭐

“We are really impressed with the professional service from Home Instead. Having a regular carer for Dad has transformed his mornings. His spirits have lifted, and we’ve noticed a significant improvement in his routine.”

5 Star Review, Daughter of a client ⭐⭐⭐⭐⭐

“I just wanted to say what a fantastic job Home Instead has done looking after my mum. The carers came four times a day to support with personal care, home help, and meals. Mum really likes having the time to chat with them and share a cup of tea! I visit and can enjoy each other’s company much more. Thank you to everyone at Home Instead.”

We are profoundly thankful for acknowledgments like these from our clients, which reaffirm the incredible dedication of our Care Professionals and office team based in Lancaster. Read more of our reviews at homecare.co.uk here.

The significance of a Home Care Award 2024 in the North West

The Home Care Awards 2024 are particularly special to us because they are grounded in the collective voice of the community. Being among the top 20 in the North West means our commitment to quality care is not only recognised but also felt where it matters most—in the homes and hearts of the people we support.

Home Instead Celebrates Award for Top Care Provider Lancaster

Thank you to our team in Lancaster and Morecambe

A heartfelt thank you from our owner, Sam, our Registered Manager, Jennie and our Client Experience Manager, Gee, to our entire team. From recruitment to training, scheduling, and liaising with families and Care Professionals, each member plays a crucial role. Special thanks to the Care Professionals who deliver such quality care at home for our clients in and around Lancaster and Morecambe.

For anyone interested in learning more about the compassionate home care we provide, or if you share our passion for making a difference and are looking for employment opportunities within our award-winning team, don’t hesitate to get in contact with us. Learn more about our home care services by calling our Lancaster office on 01524 951574, or for job opportunities, apply online at our website.