Relationship-led and supportive Personal Care in Lewisham & Southwark from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Personal care is one of the most intimate kinds of support we provide at Home Instead Lewisham & Southwark, and we understand the sensitivity this requires. Whether it’s help with morning routines, bathing, or choosing what to wear, our approach centres on preserving dignity and independence. Our one-hour minimum visits ensure our Care Professionals never need to rush these important moments. With the same high standards that earned our sister office an ‘Outstanding’ CQC rating, we take time to understand exactly how your loved one likes things done.
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Building trust begins with consistency – seeing the same Care Professional for each visit means clients feel more comfortable and relaxed. Our Care Professionals learn the little details that matter to their clients: their morning routine, how they like to shave, whether they enjoy their hair styled a certain way. These seemingly small preferences make a significant difference to someone’s comfort and confidence in their own home. We work at your loved one’s pace, encouraging independence where possible while providing gentle support when needed.
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
The difference our approach makes is captured in our homecare.co.uk reviews. One client shared: “I am very pleased with the service given by Home Instead. I am treated kindly and with dignity and everything is done to my liking.” A family member noted: “Most importantly the individual caregivers have been incredibly compassionate, capable, understanding and reliable. Mum has had the same care covers consistently for most of the time,” highlighting how our commitment to continuity helps build essential trust.
Let's have a chat to
see how we can help
In addition to our community initiatives, like the Virtual Dementia Tour, we’ve built strong relationships with local healthcare providers. Working closely with GPs, district nurses, and pharmacists across Lewisham and Southwark ensures seamless support for our clients. Through Skills & Care Greenwich and other local partnerships, we stay updated on best practices in personal care, continually enhancing our service while maintaining strong community connections that benefit our clients.
Our office provides care for people at home in the following areas:
Peckham, Camberwell, Catford, Bermondsey, Rotherhithe, Mottingham, Lewisham, New Cross Gate, Hither Green, New Eltham, Grove Park, Kennington, Nunhead, Horn Park, Ladywell, Brockley, Walworth, Southend, Coldharbour, Deptford, New Cross, Chinbrook, Old Kent Road, Catford South, Elephant and Castle
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
SE16 2, SE8 3, SE1 2, SE16 6, SE8 5, SE17 3, SE6 1, SE9 3, SE15 3, SE6 3, SE13 6, SE16 5, SE15 4, SE13 5, SE16 7, SE1 4, SE15 5, SE14 6, SE15 6, SE4 2, SE16 4, SE12 0, SE17 2, SE15 1, SE9 4, SE17 1, SE13 7, SE4 1, SE5 0, SE16 3, SE1 3, SE1 5, SE6 2, SE14 5, SE1 6, SE6 4, SE5 7, SE15 2, SE12 9, SE8 4, SE11 4
Home Instead Lewisham & Southwark is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Physical help given to a person and prompting of an individual to carry out daily living tasks themselves.
Promoting good personal hygiene helps to prevent illness and the spread of infection. It also helps maintain self-confidence and dignity.
A familiar care professional matched with you provides personalised care and support to you in your own home in the way you want it to be provided.
We understand that it can be difficult accepting personal care and that is why you will be introduced to your Care Professionals and they will spend time getting to know you before assisting you with your personal care.
At Home Instead we ensure that each client has a small team of Care Professionals in place to provide you with care so you can be confident that you will have continuity from the same Care Professionals.
At Home Instead, we have a robust approach to ensuring that all Care Professionals have regular observations of practice that we call Support Visits, and assessments of competency for key activities such as handling medication or providing catheter care.
Enable your loved ones to continue to live their life with the support of the Lewisham & Southwark team. If you would like more information about our high quality Personal Care service, please call us on 020 8057 7770, or fill out the form below.