Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Helping you stay living comfortably at home.
We’re here to help the local community, providing care and support to allow individuals to lead fulfilled lives in safe & familiar surroundings where they feel most comfortable.
With round the clock support from the local Home Instead office, our dedicated team of Care Professionals provide a range of in-home care services across the area. We’re a friendly bunch, so give us a quick call, and we’ll see what we can do for you or your loved one today.
Award-winning service you can rely on
Care Services
Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.
Meet the team
Mike and Catharine are our franchise owners, having taken over in the autumn of 2023. They are looking forward to making a difference in the Liverpool South community and aim to help Home Instead become both the home care provider of choice and the employer of choice.
Mike and Catharine Chalton
Franchise Owners
Rebecca is a vastly experienced operations manager, with over a decade of experience working within Home Instead. She began her journey as a Care Professional in 2012, and today oversees all aspects of Home Instead Wirral, Chester, and Liverpool South's operations.
Rebecca Bradley
Group General Manager
Emma is General Manager, overseeing the key operations of the team.
Emma Hewitt
General Manager
Jen oversees the welfare of our team of Care Professionals, ensuring they continue to deliver outstanding levels of care across Wirral, Chester and Liverpool South. Her natural compassion, communications skills and attention to detail mean Jen is a perfect fit for her role.
Jenny Kyle
Head of People
Mary leads our business operations, developing strategies for building key partnerships with local organisations and community groups, where Home Instead can make a difference. Mary has extensive local knowledge, and is committed helping grow the Home Instead brand.
Mary Costello-Smith
Head of Business Operations
Claire is our Care Manager. She began her career with Home Instead as a Care Professional, joining the Wirral team in October 2020, progressing to ACM, and then Live-in Care Coordinator in 2023. She moved into her current role in October 2024.
Claire Thompson
Care Manager
Max in the face of Home Instead in the Liverpool South community.
He is committed to developing key partnerships with local community groups to make a difference to ageing adults.Max Campbell
Community Engagement Officer
Jake is our full-time training officer for Wirral, Chester and Liverpool South. He brings a wealth of experience to his training role, gained from his time as a Care Professional, where he was a national finalist of Care Professional of the Year in 2024
Jake Steele
Training Officer
Tony is the Scheduling Manager for our group of franchises in Wirral, Chester and Liverpool South, overseeing the complex task of ensuring our clients receive outstanding care from their Care Professionals at the right time.
Tony O'Callaghan
Scheduling Manager
Ellie. one of the Care Show's Thirty Under 30' winners, works alongside our excellent staff to ensure we can give the best quality care to people in the comfort of their own homes.
Ellie Maclellan
Care Supervisor
Claire is our finance administrator and is responsible for all aspects of the financial administration of Home Instead South Liverpool.
Claire Cronin
Financial Administrator
This is a company whose staff really do care on a personal level and who are client orientated, providing stimulative activities, conversation and going the extra mile to help client and family.
Eileen, Client
I am very happy with the support, care and kindness I receive from all the staff of Home Instead.
B.M, Client
Home Instead have an experienced caring team that far exceeds in quality anything we experienced from other agencies at this point of service.
Steve, Client
Home Instead have been looking after my father for a few years now, without them we would not be able to manage having him living in his own home. They are always bright and cheerful and Dad enjoys seeing them.
Bridget, Clients Family
Areas and postcodes we cover
Our office provides care for people at home in the following areas.
Wavertree, Toxteth, Mossley Hill, Woolton, Garston, Childwall, Allerton, Belle Vale, Dingle, Aigburth, Gateacre, Grassendale, Court Hey, Cressington
If your town doesn't appear above please check the postcodes below to see if we cover your area.
L8 6, L15 8, L25 4, L19 5, L15 6, L8 2, L16 0, L18 6, L8 5, L16 9, L18 7, L16 1, L7 6, L18 5, L16 8, L15 2, L19 4, L16 3, L8 7, L25 3, L19 2, L8 0, L18 0, L15 4, L18 9, L17 6, L16 2, L19 3, L15 1, L15 9, L17 0, L15 7, L15 3, L8 9, L17 9, L16 7, L17 2, L19 9, L18 1, L19 8, L16 6, L17 5, L17 1, L7 4, L17 8, L17 7, L17 3, L15 5, L18 4, L19 7, L16 4, L15 0, L19 0, L8 4, L16 5, L25 1, L8 8, L18 8, L19 1, L19 6, L25 6, L25 2, L18 3, L18 2, L25 7, L8 1, L17 4, L8 3
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