Relationship-led and supportive home care in East Malling from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
In East Malling and the surrounding areas, we deliver home care that feels personal, thoughtful, and as unique as the people we support. We understand that no two individuals are the same, so our experienced Care Professionals tailor every visit to fit each client’s routines, preferences, and personality. Whether it’s helping with daily activities, enjoying a trip to Little Fant Farm, or sharing tea and cake at Tiffin Teahouse, we focus on building genuine relationships that promote independence and wellbeing. With over 12 years of experience, a CQC Outstanding rating, and a 5-star employer award, our companionship-led approach and unhurried visits ensure care that makes a difference.
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Our personalised home care in East Malling puts your unique preferences at the heart of everything we do. We take time to understand what matters to you – from your daily routines to your favourite activities and hobbies. We offer flexible visits starting from one hour, ensuring our Care Professionals can focus on supporting you properly, at your own pace. As your needs evolve, we adapt our support, helping you maintain a comfortable and independent life in your home. Our carefully matched Care Professionals become familiar, trusted faces, sharing genuine conversations over tea or helping with tasks around the home.
Our home care can make a real difference, as our clients and their loved ones noted at homecare.co.uk. One client’s daughter expressed her heartfelt gratitude, stating, “I will never forget the kindness shown to my Dad, and equally to me and my family, at such a difficult time. I can wholeheartedly recommend Home Instead for the care of your loved one, no matter how long. They are wonderful.” Janet highlighted how our care enabled her mother to remain at home, “Because of each and every one of the Home Instead (Maidstone) team we, as a family, were able to respect Mum’s wishes to remain in her home until so close to the end of her life. For this, we are eternally grateful.
Let's have a chat to
see how we can help
Our leadership team combines diverse expertise. Brothers Mark and Andy Craig work with Care Manager Sara Grist, a dementia specialist with advanced end-of-life and Parkinson’s care qualifications. Head of Operations Emma Chick manages our team from Maidstone, ensuring top support standards for every client. We recognise home care is a vital choice for families and invest in our team’s growth through specialised training. As your local care provider in East Malling, we are here to answer questions and offer guidance, reassuring you with experienced, well-supported Care Professionals for your loved ones.
We are active across East Malling and the wider area, working closely with local groups to support people living with dementia and their families. Our involvement includes bringing the Virtual Dementia Tour Bus to the community, offering hands-on experiences that help people understand what it’s like to live with dementia. We regularly deliver scam prevention talks at residential homes and retirement complexes, and are proud to sponsor the upcoming charity concert ‘Those You Have Loved’ at Allington Castle, supporting Building a Dementia-Friendly Maidstone.