Home Care in West Malling
Relationship-led and supportive home care in West Malling from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
The Home Instead home care team, here to help the West Malling community
Our Care Professionals deliver exceptional home care in West Malling, combining expert support with genuine warmth and companionship. With over 12 years of local experience, a CQC Outstanding rating, and a 5-star employer award, we know that great care is about more than tasks – it’s about making every day meaningful. From outings to The Old Dairy Tearoom or peaceful walks in Great Comp Garden to sharing stories over a cup of tea, we focus on creating moments that matter. Each personalised Care Plan is tailored to support independence at home, giving families peace of mind and clients the freedom to live life their way.
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What Home Care Services are available in West Malling
We carefully match our Care Professionals with clients based on shared interests and hobbies, creating genuine friendships that go far beyond standard care. Our local team takes time to understand what matters to each client, ensuring visits feel more like catching up with a trusted friend. Without uniforms, our Care Professionals blend naturally into daily life, whether sharing stories over tea, heading to West Malling’s historic high street, or helping around the home. We focus on building lasting relationships through a consistent team of familiar faces, allowing care to unfold naturally at each client’s own pace.
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide.Paul, Client
As I got older, I realised that this service had made me happy in my own home.Elisie, Client
Tailored Home Care in West Malling
Our local clients and their loved ones tell us such wonderful stories of how we’ve impacted their lives. One client’s daughter remarked, “Home Instead carers have provided company and personal care to my Mum so that I can have an afternoon off each week. Mum values having a regular carer rather than different people every week and Home Instead provides that consistency for her.” Similarly, Nicola, another client’s daughter, said, “My mum’s care pros throughout her few years with Home Instead were absolutely wonderful… They truly helped her and us as a family cope with what was happening, we will be forever grateful to everyone at Home Instead.”
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see how we can help
Trusted Home Care support from experienced care professionals in West Malling
Our office team, led by brothers Mark and Andy Craig, alongside Care Manager Sara Grist and Head of Operations Emma Chick, coordinates every aspect of care from our Maidstone office. We focus on matching the right Care Professionals with each client, taking time to understand individual needs and preferences. With specialists in dementia care, end-of-life support and Parkinson’s care, we deliver professional support that makes a genuine difference to families across the West Malling area.
Additional support and activities in West Malling for aging adults
We are active throughout West Malling and the wider area, working closely with local families and organisations to support people living with dementia. Our involvement includes bringing the Virtual Dementia Tour bus to the community, offering hands-on experiences that help families understand what living with dementia feels like. We regularly deliver scam prevention talks at retirement complexes, and we’re proud to sponsor the charity concert ‘Those You Have Loved’ at Allington Castle, supporting Building a Dementia-Friendly Maidstone.
