Home Help & Housekeeping in Medway

Relationship-led and supportive Home Help & Housekeeping in Medway from compassionate and experienced home care professionals.

Enquire about care

Highest regulatory ratings

16,000+ active clients

Recommended by 95% of our clients

10,000+ carers nationwide

Home Care rating 9.6

Highest regulatory ratings

16,000+ active clients

Recommended by 95% of our clients

10,000+ carers nationwide

Home Care rating 9.6

The Medway Home Help & Housekeeping team, here to help every step of the way

Maintaining independence at home isn’t just about personal care – it’s about keeping your home environment comfortable and well-organised. Whether mobility is becoming more challenging, memory isn’t quite what it used to be, or you simply would welcome some regular help, our Home Help service supports you throughout Medway, Rochester, Gillingham, Rainham, Walderslade, Higham, and Shorne. Starting from one-hour visits, we provide practical support that is about much more than just tidying up – it’s about checking you’re eating well, taking medications correctly, and having everything you need to live comfortably at home.

Woman smiling at an elderly person outdoors, surrounded by trees. Home Help & Housekeeping at Home Instead Medway
Award certificateAward certificate

Let's have a chat to
see how we can help

Get in touch

Why Home Help & Housekeeping may be right for you

Our Care Professionals can help prepare nutritious meals you enjoy, keep your kitchen well-stocked through regular shopping trips, and assist with laundry and light housekeeping. They’ll also help with day-to-day tasks like opening the post, managing paperwork, and arranging appointments. Through our care app, we keep your family updated after every visit, and our Chatham-based team are always available to coordinate schedules or adjust support as needed. As one client told us: “Home Instead were very quick to put a package of daily visits in place. They have been friendly, caring, professional and hard-working.”

Elderly woman in a wheelchair talking to a man wearing a name tag outside near green plants. Home Help & Housekeeping at Home Instead Medway

What we do to care for your loved ones

We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.

  • Companionship care

    We carefully match Care Professionals with clients to ensure a meaningful bond is created.

  • Home help & meal prep

    Keeping the home environment clean, safe, and nourishing with home-cooked meals.

  • Personal care

    Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.

  • Mobility support

    Helping your loved one move around their home safely, including transfers and positioning.

  • Health appointment management

    We support you to attend those important health appointments.

  • Community engagement

    We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.

  • Transportation

    Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.

  • Medication management

    Ensuring medicines are taken correctly and on time, supporting overall health.

Tailored Home Help & Housekeeping in Medway

Every home and routine is unique, which our clients particularly value. A client’s daughter recently shared: “They really pulled out all the stops and provided a high level of care and support.” Whether it’s ensuring the kitchen is organised just how you like it, preparing favourite recipes, or helping keep on top of household paperwork, our Care Professionals take time to understand your preferences. We can arrange weekly visits or more regular support – whatever brings the most reassurance to you and your family.

Our Partners

AlzheimerParkinsonsHomecare AssociationBritish Franchise Association
View All

Let's have a chat to
see how we can help

Get in touch

Trusted Home Help & Housekeeping from experienced home care professionals in Medway

Our tight-knit team of 25 Care Professionals receive specific training in maintaining safe, comfortable home environments. When you call our Chatham High Street office, you’ll speak with someone who knows your current situation and can ensure your support adapts if your needs change. One family member noted how we’re “exceptionally kind, caring and attentive to our mum’s needs and requirements.”

A man and woman in a kitchen, preparing food and smiling. Home Help & Housekeeping at Home Instead Medway

Additional support and activities in Medway

Our community involvement in Medway helps us stay informed about local services that could benefit our clients. Through our ‘Key to Care’ events, we connect with local healthcare providers and community services, ensuring we can signpost clients to additional support when needed. Our partnerships with organisations and involvement in digital awareness workshops mean we can help clients stay informed about practical matters – helping access local services that help maintain independence at home.

A woman smiling, holding a clothes hanger, with an elderly person reflected in the round mirror behind. Home Help & Housekeeping at Home Instead Medway
FAQs
  • Which towns and postcodes do the Medway team service?
  • Is Home Instead Medway a locally owned home care organisation?
  • When should I or my loved one consider using home help care?
  • What happens if my need for home help changes?
  • Is there any housework you are unable to do?
  • Reach out and talk to the Medway team today

    Enable your loved ones to continue to live their life with the support of the Medway team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Home Help & Housekeeping service, please call us on 01634 557070, or fill out the form below.

    Enquire Now
    A woman pours coffee for an elderly man at a table, both smiling warmly at each other. - Home Instead

    Become a Care Professional today

    Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
    Is caregiving for me?Join our team
    local office recruitment CTA