Personal Care in Medway

Relationship-led and supportive Personal Care in Medway from compassionate and experienced home care professionals.

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Highest regulatory ratings

16,000+ active clients

Recommended by 95% of our clients

10,000+ carers nationwide

Home Care rating 9.6

Highest regulatory ratings

16,000+ active clients

Recommended by 95% of our clients

10,000+ carers nationwide

Home Care rating 9.6

The Medway Personal Care team, here to help every step of the way

When you or a loved one needs support with personal care, having the right help can make all the difference in feeling comfortable and confident at home. Our CQC-regulated personal care service supports people throughout Medway, Rochester, Gillingham and the surrounding areas with tasks like washing, dressing, and managing personal hygiene. Unlike self-employed carers working alone, our regulated service and fully employed team means you’re supported by a professional team who undergo continuous training and development, with the reassurance of our experienced office team here on Chatham High Street just a phone call away.

A woman smiling, holding a clothes hanger, with an elderly person reflected in the round mirror behind. Personal Care at Home Instead Medway
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Why Personal Care may be right for you

Personal care is about supporting you in the way that feels right for you – whether that’s help getting ready in the morning, assistance with bathing, or support preparing for bed. Your Care Professional will take time to understand your preferences and routines, ensuring support is provided with dignity and respect. We make sure visits are a minimum of one hour, giving time to do things at your pace without feeling rushed. As your needs change, we can easily adjust the support we provide, keeping you and your family updated through our care app.

Two men at a table, one holding a tablet. Personal Care at Home Instead Medway

What we do to care for your loved ones

We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.

  • Companionship care

    We carefully match Care Professionals with clients to ensure a meaningful bond is created.

  • Home help & meal prep

    Keeping the home environment clean, safe, and nourishing with home-cooked meals.

  • Personal care

    Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.

  • Mobility support

    Helping your loved one move around their home safely, including transfers and positioning.

  • Health appointment management

    We support you to attend those important health appointments.

  • Community engagement

    We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.

  • Transportation

    Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.

  • Medication management

    Ensuring medicines are taken correctly and on time, supporting overall health.

Tailored Personal Care in Medway

The feedback from our clients shows how much difference the right approach to personal care can make. As one daughter recently shared on homecare.co.uk: “Mum suffered a fall, we needed extra help to assist with making sure Mum was supported. The care staff were exceptionally kind, caring and attentive to our mum’s needs and requirements.” Our focus on building trusted relationships helps people feel more comfortable accepting the support they need.

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Trusted Personal Care from experienced home care professionals in Medway

Our team of Care Professionals receives specialist training through our City & Guilds accredited programme. From our office team, Registered Manager Karina quality assures every aspect of care meets our high standards. This professional support, combined with our careful matching of Care Professionals to clients, helps create comfortable, consistent care relationships.

A caregiver wearing a purple lanyard talks with an elderly person at a wooden table. Personal Care at Home Instead Medway

Additional support and activities in Medway

Our deep involvement in the Medway community helps us provide comprehensive support. Through our ‘Key to Care’ events, we’ve built strong relationships with local healthcare providers, district nurses, and GPs, ensuring seamless coordination of care. We work closely with community health teams and local pharmacies, while our regular workshops and information sessions help families understand different aspects of personal care support. This connected approach means we can help you access the right support at the right time, maintaining dignity and independence at home.

A caregiver and an elderly person sit and chat on a sofa in a cozy living room. Personal Care at Home Instead Medway
FAQs
  • Which towns and postcodes do the Medway team service?
  • Is Home Instead Medway a locally owned home care organisation?
  • What is personal care assistance?
  • What are the benefits of personal care assistance?
  • Why choose personal care assistance at home?
  • How will I know who is providing my care?
  • Will I have the same Care Professional?
  • How do I know my Care Professional is competent?
  • Reach out and talk to the Medway team today

    Enable your loved ones to continue to live their life with the support of the Medway team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Personal Care service, please call us on 01634 557070, or fill out the form below.

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