Home Help & Housekeeping in Monmouth, Abergavenny & Pontypool
Relationship-led and supportive Home Help & Housekeeping in Monmouth, Abergavenny & Pontypool from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
The Monmouth, Abergavenny & Pontypool Home Help & Housekeeping team, here to help every step of the way
A little support around the house can make all the difference to your independence and confidence at home. Across Monmouth, Abergavenny and Pontypool, our Care Professionals bring more than just practical help with tasks – we take time to understand what matters to you. Our minimum hour-long visits mean we’re never rushed, giving us time to prepare meals together, have a chat over a cup of tea while we do some laundry, and keep an eye on the little things that show you’re living comfortably – like whether you’re eating well, taking medications properly, or getting out and about. For us, it’s about caring for the whole person, providing families with peace of mind while helping you stay comfortable and independent in the home you love.
Let's have a chat to
see how we can help
Why Home Help & Housekeeping may be right for you
Our approach centres on building genuine client-led relationships – it’s not just about getting tasks done, but doing things together wherever possible. We can help with nipping out to the shops or a local garden centre to pick up some plants to tidy up the garden – particularly valuable in our rural communities. Whether it’s doing some housework, arranging a trusted local plumber to fix a broken boiler, or simply sharing stories over a freshly made lunch, we adapt our support to match each client’s routines and preferences.
What we do to care for your loved ones
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
Home Instead has done a fantastic job in gaining the trust of not only their client but also her husband, her health has improved as a result – this is a real achievement for them both.
Sally
I wanted to let you know how delighted my Father is with the attention he is receiving from Home Instead. He enjoys the company of you all and is very grateful for what you do, and the sympathetic, understanding, way that you go about things. We have less worry and can see such an improvement in his demeanour and the cleanliness of his home; for which, thank you very much!
Mr H
On the whole, I am very pleased with the care I receive. All the carers are friendly and professional also well trained. The phone is always answered promptly and they have been excellent in providing additional care at short notice.
Mrs W
Tailored Home Help & Housekeeping in Monmouth, Abergavenny & Pontypool
The warmth of these relationships shows in our reviews. As one client’s grandson shared: “They go the extra mile to provide thorough and extremely high levels of care. Excellent communication, and person-centred interaction.” He explains, “The extra jobs done around my grandparent’s home such as cleaning, washing and ironing etc are also much appreciated. Cannot fault a single thing. Thank you all so much.” Another family member noted how we help with “cleaning, keeping an eye on the post, helping remember appointments” – all those little things that help maintain independence while bringing peace of mind to families.
Let's have a chat to
see how we can help
Trusted Home Help & Housekeeping from experienced home care professionals in Monmouth, Abergavenny & Pontypool
Our Directors, Karen and Laura have grown a team of thoroughly trained Care Professionals who understand that building trust starts with the little things – like knowing exactly how someone likes their tea or which local shops stock their favourite foods. Our office team is always available to discuss changing needs and the client’s Care Plan to suit them, while our care app keeps families updated about their loved one’s well-being.
Additional support and activities in Monmouth, Abergavenny & Pontypool
Being local enhances our home help and housekeeping services as we deeply understand the needs of our community. From organising Memory Cafés in Usk and Monmouth to offering extra services like nail treatments, we integrate community activities into our support. Our Care Professionals not only assist with daily household tasks but can also help clients participate in local groups and activities, ensuring they remain an active part of the community. This blend of practical home care and active community engagement supports our clients’ independence and connection to their local area.
Our office provides care for people at home in the following areas:
Ebbw Vale, Llantrisant, Abergavenny, Abertillery, Monmouth, Fairfield, Pentwyn, Abersychan, Bournville, Blaenavon, Brynmawr, Nantyglo, Blaina, Trevethin, Rassau, Usk, Glyncoed, Gilwern, Beaufort, Willowtown, Crickhowell, Llanfoist, Wyesham, Govilon, Penygarn, Cwmtillery, Penperlleni, Raglan, Llangynidr, Mountain Air, Llangwm, Llangattock, Clydach, Llanarth, Waunllapria, Lower New Inn, Llandogo, Penallt, Llanellen, Pontymoile, Llangybi, Goytre, Parkhouse, The Narth, Carmeltown, Trellech, Newchurch, Dyffryn, Dingestow, Llangattock Nigh Usk, Gwehelog Common, Grosmont, Newcastle, Cwmavon, Llanvihangel Crucorney, Llanover, Monkswood, Newtown, Stanton, Llanfair Kilgeddin, Maesygwartha, Felindre, Cross Ash, Dardy, Pandy, Llanddewi Rhydderch, Llangattock Lingoed, Rockfield, Bettws, New Inn, Little Mill, Llansoy, Coed-y-paen, Welsh Newton Common, Cyncoed, Llangovan, Redbrook, Llanwenarth, Mitchel Troy, Great Oak, Cwmyoy, Bettws Newydd, Llandenny, Welsh Newton, Twyn Wenallt, Pantygelli, Coed-y-fedw, Tredunnock, Cuckoo's Row, Coed Morgan, Forge Side, Cwmdu, Hilltop, Llancayo, Maypole, Llanvihangel Gobion, Penrhos, Skenfrith, Llanbedr, Penpedairheol, Mamhilad, Rhiwlas, Blackrock, Nant-y-derry, Buckholt, Ganarew, Llandenny Walks, Wern-y-cwrt, Cleddon, Waterloo, Osbaston, Bryngwyn, Manorside, British, Dixton, Wonastow, Capel-y-ffin, Llanrothal, Glascoed, Twyn Cynhordy, Talywain, Garndiffaith, Charlesville, Snatchwood, Victoria Village, Overmonnow, Varteg, Gallowsgreen, Llanthony, Winchestown, Beaufort Hill, Forest Coal Pit, Garn Fach, Cwmcelyn, Llanvihangel Ystern Llewern, Llangattock Vibon Avel, Llanfihangel-tor-y-mynydd, Cwmcarvan, Pen-y-clawdd, Llandewi Skirrid, Darrenfelen, Garnlydan, Glangrwyney, Tretower, Llanvapley, Llanvetherine, Llantilio Crossenny, Tregare, Llanllowell, Waun-lwyd, Llangenny, Gellifelen, Pyscodlyn, Trostrey Common, Newbridge-on-Usk, Twyn-y-Sheriff, Trostrey, Ffawyddog, Fiddlers Elbow, Upper Llanover, Croes-y-pant, Twyn-Allws, Lower Llantrothy, Worthybrook, Saint Maughan's, Saint Maughan's Green, Great Manson, Coalbrookvale, Llanfaenor, Wayne Green, Traveller's Seat, Porth-gwyn, Onen, Lower Coed Morgan, Llangua, Maryland, Great Triley, New Court Farm,
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
NP8 1, NP4 8, NP25 4, NP15 1, NP4 7, NP7 8, NP7 9, NP4 0, NP25 5, NP7 7, NP25 3, NP7 6, NP23 5, NP23 4, NP15 2, NP23 6, NP13 1, NP13 3, NP7 5, NP7 0, NP4 9
Home Instead Monmouth, Abergavenny & Pontypool is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
If daily household tasks are starting to take longer or becoming more difficult you may want to consider getting assistance. Our Care Professionals can work alongside you or work on the tasks alone, ensuring your home stays clean and tidy.
Home Instead understand that any care you need can change over time. We will work closely with you to ensure we provide you with as much or as little care and support as you require.
Our home help care covers light household tasks which can be carried out during a visit. This would not cover deep cleaning of a client’s home.
Reach out and talk to the Monmouth, Abergavenny & Pontypool team today
Enable your loved ones to continue to live their life with the support of the Monmouth, Abergavenny & Pontypool team. If you would like more information about our high quality Home Help & Housekeeping service, please call us on 01873 772772, or fill out the form below.
Become a Care Professional today
