Relationship-led and supportive Companionship Care in Newport, Cwmbran and Chepstow from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Across Newport, Cwmbran, Chepstow and surrounding areas including Rogerstone, Bassaleg and Allt-yr-Yn, our companionship care helps give people their spark back. As one of Wales’ top-rated providers with a 9.9/10 score on homecare.co.uk, we see how the right support can help someone get their spark back. Our minimum hour-long visits give plenty of time for the things you enjoy or would love to do more of, whether that’s enjoying coffee at a favourite local café in Rogerstone, nipping out with a Care Professional to see familiar places, or simply sharing stories over a cup of tea at home. We take care to match clients with Care Professionals who share their interests, making it easier to keep those important connections to the community.
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When you choose us, you’re choosing a team that truly understands the responsibility of caring for someone special – it’s what inspired us to start providing care in the first place. Our experienced management team work alongside you to create a care plan that’s tailored to our client’s unique needs, adapting them whenever needed because we know how important flexibility is. It’s lovely to see how many of our office team began as Care Professionals – they bring such valuable insights to supporting our clients and their families. As one daughter shared with us, this personal understanding makes all the difference, knowing your loved one’s needs and preferences are always put first.
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
The positive impact of our companionship care in Newport really shows through in the lovely reviews our clients share on homecare.co.uk: “We had loads of common interests that we gelled straight away, it was a tremendous relief.” This natural connection makes such a difference to daily life, as we see in another family member shared – “My mother was very nervous at the start but now she absolutely loves the time with the support staff and she does more now than she has done over the last few years.” His mother even says her Care Professionals are “like daughters she never had!” It’s heartwarming for us to see how the right companion can help someone rediscover their confidence and independence.
Let's have a chat to
see how we can help
Our companionship care team reflects our commitment to excellence. Each Care Professional is carefully selected and thoroughly background-checked with multiple references. Many have been with us for years – we celebrate work anniversaries and invest in continuous training – we value our Care Professions so that our clients continue to see familiar faces they feel comfortable with. Our care support team based at our local office in Newport provides robust support, readily available to adjust schedules or discuss evolving needs. This dedication ensures both clients and Care Professionals feel supported and valued.
Some of our clients enjoy a trip out to Cwmbran boating lake to take in the views and a bit of fresh air on a sunny afternoon. Our regular memory cafés create welcoming spaces where people can connect, share experiences, and enjoy activities together. These popular gatherings have featured the Jolly Rogers Community Choir, offering music, reminiscence, and plenty of tea and cake. During the festive season, our “Be a Santa to a Senior” programme brings extra joy to local older people, showing that small acts of kindness can make such a big difference.
Our office provides care for people at home in the following areas:
Christchurch, Castleford, Chepstow, Caldicot, Caerleon, Shaftesbury, Rogerstone, Liswerry, Pillgwenlly, Undy, Maindee, St Julians, Somerton, Maesglas, Lawrence Hill, Henllys, Sedbury, Bassaleg, Llanyrafon, Alway, Oakfield, Bishpool, Newport, Langstone, Crindau, Underwood, Rogiet, Southville, Barrack Hill, Caerwent, Llanwern, Beachley, Stow Park, Allt-yr-yn, Llantarnam, Llanbeder, St Arvans, Rhiwderin, Mynydd-bach, Shirenewton, Woodcroft, Coldra, Malpas, Newchurch, Pwllmeyric, Devauden, Catbrook, Llanvaches, Llanishen, Cefn, Llandevaud, Coedkernew, Duffryn, Ringland, Sudbrook, Llanhennock, Leechpool, Victoria, Crick, Draethen, Brockweir, Penhow, Croesyceiliog, Bettws, Bishton, Redwick, Goldcliff, Llandegveth, Itton Common, Llanfrechfa, Boughspring, Tidenham, Llanmartin, Five Lanes, Stroat, Trelleck Grange, High Cross, Graig, Nash, Beechwood, Knollbury, Hollybush, Broadstone, Whitelye, Ridgeway, Chapel Hill, Whitson, Lower Machen, Woodlands, Wolvesnewton, Mathern, Old Bishton, Wilcrick, Pye Corner, Llandevenny, Trewen, Gaer, Summerhill, Malpas Court, Barnardtown, Ladyhill, Baneswell, St. Woolos, Stelvio, Malpas Park, Glan Llyn, Eveswell, Stow Hill, East Usk, Old Cwmbran, Two Locks, Ty Canol, Llanvair Discoed, Tintern, Tidenham Chase, Ponthir, Portskewett, Tutshill, Magor, Llanfihangel Rogiet, Kilgwrrwg Common, Saint Bride's Wentlooge, Catsash, Ultra Pontem, Bulmore, Croes-y-mwyalch, Parc Seymour, Gaer-llwyd, Llanpill, St Briavels Common, Lancaut
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
NP19 0, NP20 5, NP44 8, NP44 7, NP26 3, NP18 1, NP44 3, NP10 9, NP18 2, NP16 7, NP26 5, NP10 8, NP19 8, NP20 4, NP16 6, NP19 9, NP16 5, NP10 0, NP20 7, NP44 6, NP20 6, NP26 4, NP18 3, NP19 4, NP19 7, NP44 2, NP20 2, NP20 1, NP20 3
Home Instead Newport, Cwmbran and Chepstow is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Companionship care focuses on a clients social needs and daily tasks at home whereas personal care is support with daily living such as bathing or dressing.
Primarily our Care Professionals are there to listen and interact with our clients, providing them with a trusted, friendly face that can ease the feelings of isolation and loneliness you or your loved one may feel.
Older adults living alone won’t always need companionship care, it is often most beneficial for individuals who require more social interaction or feel isolated from friends and family.
When you or your loved one need different care and support such as personal care, we will meet with you to ensure you get the support that you need from your Care Professional.
Enable your loved ones to continue to live their life with the support of the Newport, Cwmbran and Chepstow team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Companionship Care service, please call us on 01633 740028, or fill out the form below.