Relationship-led and supportive Home Help & Housekeeping in Newport, Cwmbran and Chepstow from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Sometimes it’s the little things at home that help – keeping on top of the laundry, preparing nutritious meals, or making sure the cupboards are well-stocked. Across Newport, Cwmbran, Chepstow and surrounding areas, we provide that extra pair of hands that helps people stay comfortable and independent in their own homes. It’s not just about tidying around and hanging out the washing – it’s about having a friendly face pop in regularly, someone who notices if you’re not quite yourself or just fancies a chat over a cup of tea while the washing’s on. As one client told us, having this gentle support makes all the difference to feeling confident at home and brings peace of mind for families.
Let's have a chat to
see how we can help
Our approach goes beyond housekeeping, with our fully trained staff on hand to notice any changes in our clients’ needs. Many of our clients will add additional personal care or perhaps overnight support as they see our committed and caring approach. While we’ll happily help with laundry, cleaning, and meal preparation, we’re also checking the little things that bring real peace of mind: Are medications being taken? Is the post piling up? Are the bins going out on time? Every client has different routines, so we tailor our support accordingly. Our minimum one-hour visits ensure we have time to do things properly, while our care app can keep families updated after every visit, providing peace of mind even if they live out of the area.
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
The difference our support makes shines through in the feedback we receive. As one client’s nephew shared on homecare.co.uk, our team helps with “washing his clothes, cooking and keeping his house spotless.” Living three hours away, he particularly values how “they are always in touch and any problems are dealt with promptly.” Whether it’s through our care app or regular phone updates, we keep loved ones informed about every visit, bringing peace of mind even when they can’t be nearby.
Let's have a chat to
see how we can help
Our experienced team takes pride in supporting people with the very best care and support to live well at home. Every Care Professional completes comprehensive training at our local office, learning not just practical skills but also how to spot those little signs that someone might need extra help. We regularly visit clients to make sure everything’s going well, and our Care Manager leads regular spot checks to ensure we’re providing the very best support. Because needs can often change over time, we’re always here to adjust the care we provide – whether that’s increasing visits, adding new kinds of support, or simply adjusting schedules to better suit someone’s preferences.
As a local family-owned business, we’re deeply connected to our community allowing us to provide additional support and know where to turn to should our clients’ needs change. Our Care Professionals and office team know the area well, from the best local shops to trusted local tradespeople. We work closely with local healthcare providers and community services, ensuring our clients remain connected to their community. Through initiatives like our memory cafés and partnerships with local organisations, we help maintain those important community connections that contribute to overall well-being.
Our office provides care for people at home in the following areas:
Christchurch, Castleford, Chepstow, Caldicot, Caerleon, Shaftesbury, Rogerstone, Liswerry, Pillgwenlly, Undy, Maindee, St Julians, Somerton, Maesglas, Lawrence Hill, Henllys, Sedbury, Bassaleg, Llanyrafon, Alway, Oakfield, Bishpool, Newport, Langstone, Crindau, Underwood, Rogiet, Southville, Barrack Hill, Caerwent, Llanwern, Beachley, Stow Park, Allt-yr-yn, Llantarnam, Llanbeder, St Arvans, Rhiwderin, Mynydd-bach, Shirenewton, Woodcroft, Coldra, Malpas, Newchurch, Pwllmeyric, Devauden, Catbrook, Llanvaches, Llanishen, Cefn, Llandevaud, Coedkernew, Duffryn, Ringland, Sudbrook, Llanhennock, Leechpool, Victoria, Crick, Draethen, Brockweir, Penhow, Croesyceiliog, Bettws, Bishton, Redwick, Goldcliff, Llandegveth, Itton Common, Llanfrechfa, Boughspring, Tidenham, Llanmartin, Five Lanes, Stroat, Trelleck Grange, High Cross, Graig, Nash, Beechwood, Knollbury, Hollybush, Broadstone, Whitelye, Ridgeway, Chapel Hill, Whitson, Lower Machen, Woodlands, Wolvesnewton, Mathern, Old Bishton, Wilcrick, Pye Corner, Llandevenny, Trewen, Gaer, Summerhill, Malpas Court, Barnardtown, Ladyhill, Baneswell, St. Woolos, Stelvio, Malpas Park, Glan Llyn, Eveswell, Stow Hill, East Usk, Old Cwmbran, Two Locks, Ty Canol, Llanvair Discoed, Tintern, Tidenham Chase, Ponthir, Portskewett, Tutshill, Magor, Llanfihangel Rogiet, Kilgwrrwg Common, Saint Bride's Wentlooge, Catsash, Ultra Pontem, Bulmore, Croes-y-mwyalch, Parc Seymour, Gaer-llwyd, Llanpill, St Briavels Common, Lancaut
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
NP19 0, NP20 5, NP44 8, NP44 7, NP26 3, NP18 1, NP44 3, NP10 9, NP18 2, NP16 7, NP26 5, NP10 8, NP19 8, NP20 4, NP16 6, NP19 9, NP16 5, NP10 0, NP20 7, NP44 6, NP20 6, NP26 4, NP18 3, NP19 4, NP19 7, NP44 2, NP20 2, NP20 1, NP20 3
Home Instead Newport, Cwmbran and Chepstow is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
If daily household tasks are starting to take longer or becoming more difficult you may want to consider getting assistance. Our Care Professionals can work alongside you or work on the tasks alone, ensuring your home stays clean and tidy.
Home Instead understand that any care you need can change over time. We will work closely with you to ensure we provide you with as much or as little care and support as you require.
Our home help care covers light household tasks which can be carried out during a visit. This would not cover deep cleaning of a client’s home.
Enable your loved ones to continue to live their life with the support of the Newport, Cwmbran and Chepstow team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Home Help & Housekeeping service, please call us on 01633 740028, or fill out the form below.