Relationship-led and supportive Live-in Care in Newport, Cwmbran and Chepstow from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Staying in the home where memories have been made means everything – that’s why we bring trusted, live-in care that fits naturally into your daily life across Newport, Cwmbran, Chepstow and surrounding areas. As one of Wales’ top-rated providers with a 9.9/10 review score, we take great care in matching clients with Care Professionals who’ll share their hobbies and interests past or present. It’s wonderful to see how this personal approach helps our clients maintain their independence while having reassuring support whenever needed. For couples especially, live-in care often proves more cost-effective than residential care, with the added joy of staying together in the home they love.
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Live-in care in Newport is all about making care at home feel natural and comfortable. We carefully choose Care Professionals who not only bring the right skills for supporting conditions like Parkinson’s or dementia but also share similar interests and personalities with our clients. Having support there day and night makes such a difference – someone who understands your routines, knows your stories, and shares your sense of humour. Our clients tell us how reassuring it feels having this dedicated one-to-one support at home, with a Care Professional who becomes like an extended family member – something that simply isn’t possible in a residential setting.
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
The difference one-to-one support at home can make shines through in the heartwarming feedback we receive from families. As one daughter shared on homecare.co.uk: “She has had live-in care and it has been (occasionally literally) a lifesaver… Despite her impending century she remains very independently-minded and she finds it a huge comfort to still be in her own home with her own space, belongings and garden.” Stories like this remind us why we do what we do – helping people stay in the homes they love while providing compassionate and caring support that truly makes a difference in their daily lives.
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Our leadership team ensures all our live-in Care Professionals receive specialist training in our Newport offices. This includes advanced courses for supporting clients with conditions like Parkinson’s and stroke recovery. Our Registered Care Manager oversees our live-in care service, ensuring we maintain the highest standards. Care Professionals receive extensive training in medication management, specialist conditions, and personal care, providing families with complete confidence in our capabilities to assist with live-in care.
Our community knowledge enhances our live-in care service through established relationships with local healthcare providers. We can work closely with GPs, district nurses, and pharmacists across Newport, Cwmbran, and Chepstow to ensure comprehensive support for our clients. Our Community Engagement Officer builds valuable relationships with local healthcare services, while our involvement in community initiatives, clubs and events helps keep our live-in clients connected to local life. We regularly deliver dementia experience workshops to healthcare professionals, ensuring our approach to complex care remains current and informed by best practices.
Our office provides care for people at home in the following areas:
Christchurch, Castleford, Chepstow, Caldicot, Caerleon, Shaftesbury, Rogerstone, Liswerry, Pillgwenlly, Undy, Maindee, St Julians, Somerton, Maesglas, Lawrence Hill, Henllys, Sedbury, Bassaleg, Llanyrafon, Alway, Oakfield, Bishpool, Newport, Langstone, Crindau, Underwood, Rogiet, Southville, Barrack Hill, Caerwent, Llanwern, Beachley, Stow Park, Allt-yr-yn, Llantarnam, Llanbeder, St Arvans, Rhiwderin, Mynydd-bach, Shirenewton, Woodcroft, Coldra, Malpas, Newchurch, Pwllmeyric, Devauden, Catbrook, Llanvaches, Llanishen, Cefn, Llandevaud, Coedkernew, Duffryn, Ringland, Sudbrook, Llanhennock, Leechpool, Victoria, Crick, Draethen, Brockweir, Penhow, Croesyceiliog, Bettws, Bishton, Redwick, Goldcliff, Llandegveth, Itton Common, Llanfrechfa, Boughspring, Tidenham, Llanmartin, Five Lanes, Stroat, Trelleck Grange, High Cross, Graig, Nash, Beechwood, Knollbury, Hollybush, Broadstone, Whitelye, Ridgeway, Chapel Hill, Whitson, Lower Machen, Woodlands, Wolvesnewton, Mathern, Old Bishton, Wilcrick, Pye Corner, Llandevenny, Trewen, Gaer, Summerhill, Malpas Court, Barnardtown, Ladyhill, Baneswell, St. Woolos, Stelvio, Malpas Park, Glan Llyn, Eveswell, Stow Hill, East Usk, Old Cwmbran, Two Locks, Ty Canol, Llanvair Discoed, Tintern, Tidenham Chase, Ponthir, Portskewett, Tutshill, Magor, Llanfihangel Rogiet, Kilgwrrwg Common, Saint Bride's Wentlooge, Catsash, Ultra Pontem, Bulmore, Croes-y-mwyalch, Parc Seymour, Gaer-llwyd, Llanpill, St Briavels Common, Lancaut
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
NP19 0, NP20 5, NP44 8, NP44 7, NP26 3, NP18 1, NP44 3, NP10 9, NP18 2, NP16 7, NP26 5, NP10 8, NP19 8, NP20 4, NP16 6, NP19 9, NP16 5, NP10 0, NP20 7, NP44 6, NP20 6, NP26 4, NP18 3, NP19 4, NP19 7, NP44 2, NP20 2, NP20 1, NP20 3
Home Instead Newport, Cwmbran and Chepstow is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Ensuring reliable live-in care means having robust support ready to handle any changes or emergencies. It’s important to ask how a provider manages carers schedules, especially if adjustments are needed or if a carer is unavailable.
At Home Instead we maintain a comprehensive local team that coordinates alternative arrangements in situations such as if the Care Professional is ill, without disrupting care continuity – ensuring your loved one always receives the attention they need.
There are broadly two types of live-in care providers: self-employed carers and professional care companies. Self-employed carers typically offer flexibility and may cost less, but they often lack regulation, comprehensive training, and insurance, which can impact the quality and reliability of care.
Professional care companies, like Home Instead, directly employ Care Professionals who are rigorously trained and fully background-checked and insured. These employees are covered under the company’s policies, including national insurance and payroll, ensuring a secure, and high-standard care environment.
Training and qualifications are vital in ensuring live-in carers deliver high-quality care. It’s a good idea to ask about the providers training levels and certifications.
Home Instead’s Care Professionals receive comprehensive training in areas such as mobility support, dementia and Parkinson’s care, catheter management, and end of life support. Our commitment to ongoing professional development ensures they are well-prepared to provide compassionate and effective care across various scenarios.
Compatibility between a live-in carer and client can greatly influence the quality of care. It’s beneficial to enquire about the matching process and how a provider ensures that the caregiver’s personality and skills align with the client’s needs and preferences.
At Home Instead, we carefully, match clients with one or more Care Professionals based on shared interests and care requirements to foster a comfortable and supportive relationship.
Continuity of care is essential, especially in emergencies or when regular live-in carers are unavailable. Ask your care provider how they handle such situations.
Home Instead has protocols in place to ensure that care continues seamlessly, with trained Care Professionals ready to step on so that your loved one’s needs are always met without interruption.
Live-in care means a trained, professional carer will live with you in your home in order to provide the care you need on a regular basis, and support your specific needs. This is often a preferable alternative to a care home or nursing home, and it allows older people to remain living in their own home alongside a constant companion who can assist with things like personal care, specialist medical care, cooking, housework, and more.
Every live-in care package is unique to the individual client, so the best way to gauge how much this will cost you is to get in touch to discuss your loved ones needs. As a rough guide to cost, live-in care through an agency often ranges from around £1,350 to £2,000 per week in the UK, depending on their needs and other factors mentioned in our guide on cost linked below.
Live-in care is not the same as 24-hour care. A Care Professional will typically work an 8 to 10 hour day. Those hours will be discussed in your initial assessment and tailored to suit the needs of the person receiving care. A live-in Care Professional is of course on hand in case of emergencies, but it is not generally expected that they will provide ongoing night care. The Care Professional also needs to have breaks throughout the day, and other Care Professionals may visit the home if a wrap-around care service is offered, giving the main care provider their needed breaks without any interruption in support.
A live-in Care Professional must have their own bedroom for personal space. It is also typically expected that the home has an internet connection. Arrangements for food will be discussed in your consultation, but the Care Professional typically receives a weekly food allowance to purchase food for themselves. Live-in Care Professionals may cook and eat with their clients, or they may decide to do this separately, depending on the dietary requirements and personal preferences of everyone involved.
Live-in care at home empowers the elderly to maintain their independence, dignity, and a sense of control over their lives, while still receiving dedicated, comprehensive support. By far the main benefit is that live-in care allows care recipients to remain in the comfort and familiarity of their own home, which can significantly enhance emotional well-being and quality of life. This form of care is highly personalised, adapting to the specific needs and routines of the individual, ensuring tailored support for daily activities, medication management, mobility assistance, and more. The one-on-one nature of live-in care fosters a strong bond between the Care Professional and care recipient, providing companionship and reducing feelings of isolation. Staying at home eliminates the disruption and stress often associated with moving to a care facility, and even 24 hour live-in home care can also be considerably more cost-effective than residential care options, as it avoids facility fees which can often be extremely steep.
Enable your loved ones to continue to live their life with the support of the Newport, Cwmbran and Chepstow team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Live-in Care service, please call us on 01633 740028, or fill out the form below.