Relationship-led and supportive Palliative Care in Newport, Cwmbran and Chepstow from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Here in Newport, Cwmbran, and Chepstow, we provide compassionate palliative and end-of-life care that enables people to spend their final days in the comfort of their own home, surrounded by familiar things they cherish. We’re a family-owned care provider and have been consistently recognised among Wales’ Top 20 Home Care providers for our outstanding 9.9/10 rating on homecare.co.uk – we understand that this is one of the most significant and sensitive times for families. We take time to understand not just care needs, but personal wishes, cultural preferences, and spiritual beliefs, creating care plans that respect every aspect of a person’s life and choices.
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Our approach to palliative care focuses on bringing comfort and dignity to every moment spent at home. We work closely with families and healthcare professionals, carefully understanding each person’s wishes and adapting our support as needs change. Our flexible arrangements can include anything from hour-long visits to overnight support, with experienced Care Professionals providing personal care, helping manage symptoms, or simply being there to listen and support. We understand these moments are precious – it’s why we take time to do things properly, ensuring both practical and emotional needs are met with genuine warmth and understanding.
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
The gentle, professional support we provide makes a real difference during life’s most sensitive moments. As shared on homecare.co.uk, one client’s wife reflects on her experience: “My late husband had a carer 3 times a day. They were so very much missed when he passed… I find them all so kind, friendly, and very willing to help with any chore that needs to be done.” This heartwarming feedback reflects our deep commitment to providing compassionate care that supports both clients and their families through every step of their journey.
Let's have a chat to
see how we can help
Our Care Professionals receive specialised end-of-life care training, overseen by our experienced Registered Care Manager. This includes understanding symptom management, anticipating changing needs, and providing emotional support to both clients and families. Our leadership team ensures we maintain the highest standards of palliative care, drawing on both professional expertise and personal understanding of supporting families through sensitive times.
Our valuable local relationships enhance our palliative care service, we can often signpost additional resources. We maintain close relationships with local GPs, district nurses, and pharmacists across all our towns and villages, ensuring coordinated care. We also work closely with healthcare providers across Gwent to ensure smooth coordination of care and comprehensive support. We can also assist with local transportation needs and coordinate with other services, creating a seamless support network that families can rely on during this important time.
Our office provides care for people at home in the following areas:
Christchurch, Castleford, Chepstow, Caldicot, Caerleon, Shaftesbury, Rogerstone, Liswerry, Pillgwenlly, Undy, Maindee, St Julians, Somerton, Maesglas, Lawrence Hill, Henllys, Sedbury, Bassaleg, Llanyrafon, Alway, Oakfield, Bishpool, Newport, Langstone, Crindau, Underwood, Rogiet, Southville, Barrack Hill, Caerwent, Llanwern, Beachley, Stow Park, Allt-yr-yn, Llantarnam, Llanbeder, St Arvans, Rhiwderin, Mynydd-bach, Shirenewton, Woodcroft, Coldra, Malpas, Newchurch, Pwllmeyric, Devauden, Catbrook, Llanvaches, Llanishen, Cefn, Llandevaud, Coedkernew, Duffryn, Ringland, Sudbrook, Llanhennock, Leechpool, Victoria, Crick, Draethen, Brockweir, Penhow, Croesyceiliog, Bettws, Bishton, Redwick, Goldcliff, Llandegveth, Itton Common, Llanfrechfa, Boughspring, Tidenham, Llanmartin, Five Lanes, Stroat, Trelleck Grange, High Cross, Graig, Nash, Beechwood, Knollbury, Hollybush, Broadstone, Whitelye, Ridgeway, Chapel Hill, Whitson, Lower Machen, Woodlands, Wolvesnewton, Mathern, Old Bishton, Wilcrick, Pye Corner, Llandevenny, Trewen, Gaer, Summerhill, Malpas Court, Barnardtown, Ladyhill, Baneswell, St. Woolos, Stelvio, Malpas Park, Glan Llyn, Eveswell, Stow Hill, East Usk, Old Cwmbran, Two Locks, Ty Canol, Llanvair Discoed, Tintern, Tidenham Chase, Ponthir, Portskewett, Tutshill, Magor, Llanfihangel Rogiet, Kilgwrrwg Common, Saint Bride's Wentlooge, Catsash, Ultra Pontem, Bulmore, Croes-y-mwyalch, Parc Seymour, Gaer-llwyd, Llanpill, St Briavels Common, Lancaut
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
NP19 0, NP20 5, NP44 8, NP44 7, NP26 3, NP18 1, NP44 3, NP10 9, NP18 2, NP16 7, NP26 5, NP10 8, NP19 8, NP20 4, NP16 6, NP19 9, NP16 5, NP10 0, NP20 7, NP44 6, NP20 6, NP26 4, NP18 3, NP19 4, NP19 7, NP44 2, NP20 2, NP20 1, NP20 3
Home Instead Newport, Cwmbran and Chepstow is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Palliative care is an option that your clinical team may suggest if you or a loved one have received a diagnosis of a serious or terminal illness, such as cancer, lung disease or Alzheimer’s. Our Care Professionals can provide support that will alleviate discomfort and stress and allow a better quality of life.
Palliative care can be started at any stage of a serious illness, though it can be recommended to start as early as possible depending on the diagnosis and the treatment required. After finding out what treatments are required you can be easily make an informed decision on when palliative care is needed.
Not necessarily. While palliative care can include end of life care, it is certainly not always the case and can last for a longer period of time. Some people are able to live comfortably for many years while receiving palliative care. The focus is always providing support as you need it to allow you to carry on with your daily life within the limits of your condition.
Our Care Professionals understand that maintaining your control over your daily life is important. Depending on what care you need for your condition you may need help with a few things or more help with a lot of your usual tasks. The level of help required is likely to change over time, but Home Instead will be there to ensure you keep as your independence for as long as possible.
During your illness you may receive successful treatment from your clinical team. Depending on the outcome of this treatment you may no longer require palliative care, however it may be beneficial to continue for a short while. During the recovery process it can be beneficial to you and your loved ones to have some relief from the physical and emotional stress a serious illness can cause.
Enable your loved ones to continue to live their life with the support of the Newport, Cwmbran and Chepstow team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Palliative Care service, please call us on 01633 740028, or fill out the form below.