Personal Care in Newport, Cwmbran and Chepstow

Relationship-led and supportive Personal Care in Newport, Cwmbran and Chepstow from compassionate and experienced home care professionals.

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Highest regulatory ratings

16,000+ active clients

Recommended by 97% of our clients

10,000+ carers nationwide

Home Care rating 9.7

Highest regulatory ratings

16,000+ active clients

Recommended by 97% of our clients

10,000+ carers nationwide

Home Care rating 9.7

The Newport, Cwmbran and Chepstow Personal Care team, here to help every step of the way

Across Newport, Cwmbran, and Chepstow our personal care service is delivered with care, support and dignity. When you invite us in, we know it’s about more than just care – it’s about feeling in control and respected. Our families have rated us 9.9/10 on homecare.co.uk because we truly listen and our care is always client-led. Whether you need help with morning routines, bathing, dressing, or grooming, we’ll follow your preferences and move at your pace. Every visit is at least an hour long, giving us plenty of time to provide support in a way that feels right for you.

Older woman with long gray hair smiling at a man, seated in a cozy room with brick and wood walls. Personal Care at Home Instead Newport, Cwmbran and Chepstow

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Why Personal Care may be right for you

What makes our personal care unique is our focus on consistency and familiarity. We carefully match each client with Care Professionals who will support them regularly, allowing genuine understanding to develop. This means knowing the little details that matter – perhaps preferring a shower before breakfast, choosing specific toiletries, or having a favourite outfit set out for Sunday lunch with the family. Our ‘no rushing’ approach means there’s always time to ensure our clients feel comfortable as we support them to maintain as much independence as possible at home.

A woman in a maroon hoodie smiles warmly at an elderly man with white hair indoors. Personal Care at Home Instead Newport, Cwmbran and Chepstow

What we do to care for your loved ones

We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.

  • Companionship care

    We carefully match Care Professionals with clients to ensure a meaningful bond is created.

  • Home help & meal prep

    Keeping the home environment clean, safe, and nourishing with home-cooked meals.

  • Personal care

    Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.

  • Mobility support

    Helping your loved one move around their home safely, including transfers and positioning.

  • Health appointment management

    We support you to attend those important health appointments.

  • Community engagement

    We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.

  • Transportation

    Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.

  • Medication management

    Ensuring medicines are taken correctly and on time, supporting overall health.

Tailored Personal Care in Newport, Cwmbran and Chepstow

The impact of our sensitive approach is reflected in our clients’ feedback. As one friend shared on homecare.co.uk: “They ensure my friend is treated with dignity and respect and endeavour to keep her as independent as possible in her own home. The hour-long visits are brilliant as it ensures that she doesn’t feel rushed and she is able to build a good bond with the Care Professionals” Another client’s family member noted how one of our Care Professionals “built up trust to give personal care when required.” These testimonials reflect our commitment to building trusting relationships.

A person helps another person out of a car, holding their hand and smiling. Personal Care at Home Instead Newport, Cwmbran and Chepstow

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Trusted Personal Care from experienced home care professionals in Newport, Cwmbran and Chepstow

We’re inspected and registered with the Care Inspectorate and our senior leadership team ensures we maintain the highest standards of training and support. Our Care Professionals receive specialist personal care training at our dedicated on-site training rooms in Newport. This comprehensive training covers not just practical skills, but also dementia care, dignity in care, and supporting clients with various health conditions. Many of our Care Professionals have been with us for years, providing the continuity that’s so important in personal care.

A woman smiling, holding a clothes hanger, with an elderly person reflected in the round mirror behind. Personal Care at Home Instead Newport, Cwmbran and Chepstow
FAQs
  • Which towns and postcodes do the Newport, Cwmbran and Chepstow team service?
  • Is Home Instead Newport, Cwmbran and Chepstow a locally owned home care organisation?
  • What is personal care assistance?
  • What are the benefits of personal care assistance?
  • Why choose personal care assistance at home?
  • How will I know who is providing my care?
  • Will I have the same Care Professional?
  • How do I know my Care Professional is competent?
  • Reach out and talk to the Newport, Cwmbran and Chepstow team today

    Enable your loved ones to continue to live their life with the support of the Newport, Cwmbran and Chepstow team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Personal Care service, please call us on 01633 740028, or fill out the form below.

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    A woman pours coffee for an elderly man at a table, both smiling warmly at each other. - Home Instead

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